Job Description

Department Summary

DISH is a Fortune 200 company that continues to redefine the communications industry.
Our legacy is innovation and a willingness to challenge the status quo, including
reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch
of the DISH satellite TV service, taking on some of the largest U.S. corporations in the
process, and grew to be the fourth-largest pay-TV provider. We are doing it again with
the first live, internet-delivered TV service \xe2\x80\x93 Sling TV \xe2\x80\x93 that bucks traditional pay-TV
norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the
entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win \xe2\x80\x93 it\xe2\x80\x99s in our DNA. We\xe2\x80\x99re
looking for people with boundless energy, intelligence, and an overwhelming need to
achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.
Job Duties and Responsibilities

DISH is seeking an HR Employee Relations Investigator who will play a vital role in DISH\xe2\x80\x99s team member and customer experience which is optimized through listening and connecting with them in vulnerable and stressful situations. The HR Employee Relations (ER) Investigator\xe2\x80\x99s primary responsibilities are to manage and lead in-depth investigations of alleged workplace violence, theft, harassment, or other potentially serious violations of policies or law. The role also requires the ability to analyze sophisticated information, develop valid fact-based conclusions using a variety of resources and techniques, and present findings to all levels of management and leadership. Investigators may also be deployed for special projects or initiatives.

Key responsibilities:

• Demonstrate a strong ability to listen, care, and connect with all levels of team members to ensure they feel safe, valued, and respected.
• Manage multiple types of ER investigations, including but not limited to workplace harassment, discrimination, retaliation, sexual misconduct, violence, and theft, among other types.
• Conduct thorough, professional, and efficient interviews of those individuals accused of violations, witnesses, and reporting persons to obtain key facts for proper decision-making.
• Develop and maintain a professional working relationship with diverse stakeholders including business leaders and HR business partners across the organization to facilitate a collaborative recommendation on outcomes.
• Multitask and prioritize caseload with administrative and coaching aspects of the role.
• Utilize case management system and other company tools and resources to document findings and evidence.
• Craft communications, including documentation and reports, that are accurate, concise, and delivered promptly.
• Assume control of high-stress, sensitive situations. Ensure that all investigations/inquiries are completely objective and brought to a logical conclusion.
• Often act as a single point of contact with law enforcement in cases involving employees or customers.
• Understand the laws and statutes that have an impact on investigations, and can make well-rounded recommendations based on this experience.
• Meet all of DISH\xe2\x80\x99s performance expectations, including but not limited to, satisfying all applicable metrics, productivity standards, goals, and advanced proficiencies related to overall performance.

Skills, Experience and Requirements

Education: A Bachelor\xe2\x80\x99s Degree or higher is strongly preferred.

Experience: Two or more (2+) years in a human resources-related field is preferred.

Skills and qualifications:

• Have the ability to be a brand ambassador who leads by example, and demonstrates DISH culture and values in both actions and words.
• Have the acumen to incorporate HR\xe2\x80\x99s Team Member Experience (TMX) framework into investigations through listening, caring, and connecting with team members.
• Have the ability to recognize and define problems; gather sophisticated data and analyze it; establish facts; and draw valid conclusions.
• Have unquestionable integrity, confidentiality, and professionalism in a wide variety of situations.
• Have the ability to respond effectively to and interact with all levels of organizational staff, including executives.
• Have excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and internal and external customer service skills.
• Ability to travel from time to time, approximately 10%.
• Bilingual in English and Spanish is a plus.
• Ability to be on-site as needed.

Salary Range

Compensation: $57,400.00/Year - $82,000.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role\'s location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

DISH