Job Description

Description

These positions support multiple court programs in the Court Business Office (CBO) within the Court Services Division (CSD). These positions elicit business requirements, provide expert systems analysis services, and assist with quality assurance for statewide systems that support all levels of Washington courts.


Under the general guidance and direction of a Court Business Supervisor in the Court Services Division, the Business Analyst works closely with many other business and technical staff at AOC and partner agencies, and with judicial officers, county and municipal clerks, court administrators, and other court personnel to elicit and document requirements that support application development, modification, configuration, and testing. These positions work independently under general supervision. Decision-making is carried out according to general guidelines and defined rules/procedures, although some areas require interpretation and/or development of possible approaches.




Washington Courts Employment Opportunity
Administrative Office of the Courts


Business Analyst
(Multiple Vacancies \xe2\x80\x93 Project & Grant Positions)
Court Business Office
Court Services Division


Our Mission : Advance the efficient and effective operation of the Washington Judicial System.


The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values of integrity, service excellence, visionary leadership, collaboration, and teamwork. It is committed to both employee growth and work-life balance.


Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.



POSITION DETAILS


Job #: 2023-31
Status: Regular, Full-Time*
Location: Olympia, Washington
Salary: Range 68C: $80,952 - $101,052 per year (DOQ)
Opens: April 12, 2023
Closes: Open Until Filled. Candidates are encouraged to apply early. AOC reserves the right to close the recruitment at any time.


Information: This recruitment is being used to fill multiple vacancies for Project & Grant positions. Please see the supplemental questions for more information on length of funding. Additional funding is dependent on approved future legislation.



COVID AND WASHINGTON STATE RESIDENCY INFORMATION


The Administrative Office of the Courts closely monitors COVID-19 pandemic updates and follows the state\xe2\x80\x99s health and safety recommendations for the community and our employees. We will be conducting our recruitment process remotely.


AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment. Position may be eligible for teleworking; there may be instances requiring work in-office.
All AOC employees must be fully vaccinated against COVID-19. Please note that employment is contingent upon the candidate providing verification of their COVID vaccination status, or having an AOC-approved medical and/or religious accommodation.
Duties

• Plan, schedule and lead the management of requirements for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
• Translate business requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Analyze requirements for completeness and testability.
• Review test results to confirm that test acceptance criteria have been met.
• Provide consultation to project stakeholders.
• Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.
• Carries out analysis, review and interpretation of existing case management system reports, makes recommendations for enhancements of existing reports and creation of new reports to assist the courts.
• Recommends enhancements to court business processes.
• Performs research that includes source document and accounting report analyses, business process review, including steps to reproduce results in the process of identifying issues and initiating resolution.
• Plan, schedule, and lead the management of requirements for complex solutions.
• Engage with stakeholders to obtain a full understanding of scope, business needs, processes, and expectations to meet objectives.
• Analyze data for data quality and data reporting purposes.
• Research and perform in-depth analysis for small to large and highly complex applications and systems.
• Develop and maintain business requirement documentation.
• Translate business requirements into user stories, use cases, and acceptance criteria.
• Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood, and translated into technical solutions.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Review test results to confirm that test acceptance criteria have been met.
• Provide consultation to project stakeholders.

Qualifications

• Eight years of information technology experience which includes three years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• 
  Master\'s degree in computer science, information systems or related technical/business discipline with one year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• 
  Bachelor\'s degree in computer science, information systems or related technical/business discipline and four years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• 
  Associate\xe2\x80\x99s degree in computer science, information systems or related technical/business discipline and six years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

• 
  Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.

THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

• 
  Ability to identify and analyze patterns, trends, and root causes in data sets.
• Ability to understand data schemas, data models, data reporting, and data platforms.
• Experience using database platforms such as SQL to perform work duties, run reports, create data queries, and analyze data.
• Clear and effective written and verbal communication skills.
• High comfort level working with remote communication tools (e.g., Zoom, GoToMeeting, and Microsoft Teams).
• Excellent interpersonal skills, including patience, diplomacy, and ability to negotiate.
• Ability to prioritize effectively, demonstrate excellent time management skills, and coordinate with team members.
• Ability to multi-task and meet urgent deadlines while maintaining regular responsibilities and workload.

Supplemental Information
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position: CLICK HERE TO APPLY.


IMPORTANT INFORMATION

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not covered under the overtime provisions of the Fair Labor Standards Act (FLSA).

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 704-4143, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov .

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

SPECIAL NOTE : Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant\'s suitability and competence to perform in the job.