About the Opportunity
JOB SUMMARY
The Business Analyst is responsible for a wide range of activities that require competencies in the analytical, project leadership, quantitative, communication, strategic planning, university administration expertise and task completion areas. Duties typically include collecting and analyzing information from system users to formulate the scope and objectives of the system; preparing flow charts, models, and procedures and conducting feasibility studies to design possible system solutions. The Business Analyst may also estimate the costs of system solutions, prepare and maintain technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
MINIMUM QUALIFICATIONS
Strong written and verbal communication skills. Ability to effectively communicate to audiences at all levels of the organization, translating for both technical and non-technical audiences. Produce and deliver succinct, compelling PowerPoint presentations. Proven project management and/or business analysis capabilities, including writing business cases, business requirements, use cases, and test plans, defining acceptance criteria, developing project plans, and estimating work effort. Excellent negotiation, analysis, problem-solving, decision-making and time management skills. Ability to interact with customers in a sensitive and diplomatic manner, maintaining positive relationships and building consensus on project goals. Knowledge and skills are normally acquired through completion of a Bachelor\'s Degree in a business or technology discipline and two to five years\' experience in a business analysis role. Master\xe2\x80\x99s Degree preferred. Knowledge of a higher educational environment is preferred.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
1) Functional Customer Service, Business Case/Requirements Development
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