Job Description

Position Information

Under general supervision, works across groups, aligning internal team members and external stakeholders while serving as project manager for multiple technology projects; and performs related duties as required.

This is an Open Competitive/Countywide Promotional recruitment being conducted to fill a current full-time vacancy in Technology Services Department. The list established from this recruitment may be used to fill future vacancies as they occur.

For more information on this position, please see the Job Specification at
To view the full job announcement brochure, please click .

About the position

The Project Management Officer works out of the Business Relationship Management Division in Technology Services and reports to the Business Relationship Manager. The position is responsible for supporting and ensuring the successful execution of projects within Washoe County.

The Project Management Officer establishes and enforces project governance processes and standards. The PMO assists in project planning activities and oversees the project portfolio and aligns it with Washoe County strategic objectives. The position is also responsible for risk management, quality assurance, communication and stakeholder management, reporting and documentation, and training Technology Services project managers as well as technology project managers from departments.

About Technology Services

The mission of Technology Services is to utilize and develop effective and innovative technology solutions to help Washoe County and surrounding regions in providing and sustaining a safe, secure, and healthy community. To meet this mission, Technology Services created a technology plan focused on enhanced citizen experience, operational effectiveness, cybersecurity, and business continuity. The plan is aligned with the County\'s priorities and to the County\'s vision to be the social, economic, and policy leader in the region.

Technology Services is made up of four divisions with 92 employees: Business Systems and Integration (BSI), Regional Services (RS), Business Relationship Management (BRM), and Customer and Enterprise Solutions (CES). This position works with all divisions on projects for 30 departments with 3,000 internal employees and many external constituents.

Technology Services provides and promotes a flexible work environment, highly desirable employee benefits package, strategic business partnership, and team-oriented culture.

Minimum Qualifications

A bachelor\'s degree from an accredited college or university in information technology or a closely related field AND four years of experience in information technology project planning, development and implementation; OR an equivalent combination of related education and experience.

License Or Certificate

A valid driver\'s license is required at time of appointment.

Please see below for information on the current vacancy based on the area of assignment.

The Technology Coordinator for the Project Management Office (Option E) Oversee, coordinate, and centralize the management of all current projects within the Technology Services Department. Manage the County\'s technology portfolio. Coordinate with contractors and vendors, monitor worksites and review and make corrections on projects.

Ideal Candidate Criteria

• Solid understanding of project management methodologies, best practices, and tools. They should be familiar with project lifecycle, planning, scheduling, risk management, and quality assurance.
• Skilled in analyzing data, identifying problems, and proposing effective solutions. Strong critical thinking and problem-solving abilities are crucial.
• PMOs work with diverse stakeholders, including project teams, executives, clients, and vendors. Excellent communication skills, both written and verbal, are necessary for effective collaboration, negotiation, and relationship management.
• PMOs are responsible for establishing and maintaining project management processes and frameworks. The candidate should have exceptional organizational skills, attention to detail, and the ability to prioritize tasks effectively.
• Lead and inspire project teams, even if they don\'t have direct authority over team members. They should possess strong influencing and persuasion skills to drive project success and manage stakeholders\' expectations.
• Projects often face unexpected changes and challenges. The ideal candidate should be adaptable, comfortable with ambiguity, and capable of adjusting plans and strategies as needed.
• Understanding the business context and objectives behind projects is essential for a PMO. The candidate should be able to align project goals with organizational objectives and make informed decisions based on business priorities.
• Proficiency with project management software tools, such as Microsoft Project, JIRA, or Trello, is desirable. Familiarity with data analysis and visualization tools can also be advantageous.
• Passion for continuous improvement and be proactive in identifying opportunities to enhance project management processes, streamline workflows, and implement best practices.
• Previous experience in project management or as a PMO is beneficial. Professional certifications such as Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) can demonstrate a candidate\'s commitment to the field.
• Extensive technical background and deep understanding of emerging technologies.
• Strong strategic thinking and ability to align technology with business goals.
• Track record of driving innovation and implementing successful technical strategies.

• Project management certifications and credentials such as PMP, CAPM, CSM, PMI-ACP, CPM, CPMP, or CompTIA Project+ are highly desired.

Conditions of Employment

The Washoe County Employees Association (WCEA) Supervisory covers the TECHNOLOGY PROJECT COORDINATOR (PMO) position.

Background checks will be conducted on selected applicants through the State of Nevada and the Federal Bureau of Investigation (FBI).

Per the Washoe County Background and Reference Checks Policy, new and rehired employees are required to submit to a fingerprint based background investigation. Effective July 1, 2019, the $40.25 fee associated with this background investigation will be paid by the employee (if applicable) and deducted automatically from the first paycheck. Employment is contingent upon the results of the background check, although a record of conviction will not necessarily bar an applicant from employment.

Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.

What Happens Next

1. After your application is screened, you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications.

2. The selection process will consist of an application evaluation weighted 100%. Applicants who meet the requirements for the Technology Project Coordinator position will be placed on an unranked eligible list.

3. Candidates that appear to most closely match the Experience and Training Requirements will be interviewed by the Technology Services department upon the close of the recruitment. At the time of referral, candidates will be notified by email or telephone.

4. Please be advised you can log in to your NeoGov account and click on \xe2\x80\x9cApplications\xe2\x80\x9d to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing as well as your applicant history for each recruitment. In addition, you can also click on \xe2\x80\x9cInbox\xe2\x80\x9d to view the notices which have been sent to you for each recruitment. If you have any updates to your contact information after your application is submitted, please contact .

TO BE CONSIDERED:

Submit the required application at:

In addition to the application, the following documents must be included with the application before the filing deadline in order to be considered:

• Compelling cover letter
• Comprehensive resume which includes how the applicant meets the Ideal Candidate criteria
• Three professional references

Tentative timeline

• August 22, 2023 - Recruitment Deadline.
• Week of August 28, 2023- Screening Committee reviews candidate materials to identify top candidates with the most potential for success. Top candidates will be contacted for an interview.
• First interview with top candidates will take place on the week of September 18, 2023.
• Second interviews will take place on the week of September 25, 2023.
• Start date anticipated to be October 16, 2023.

Questions: Alma Parel

775-328-2090

Washoe County is proud to be an equal opportunity employer and is committed to a diverse workforce that creates a sense of belonging for all employees and citizens, thereby encouraging persons from all backgrounds and experiences to apply for employment.

Washoe County will recruit, hire, train and promote into all job levels without regard to race, religion or belief, gender, marital status or domestic partnership, familial status, national origin, age, mental or physical disability, pregnancy, sexual orientation, gender expression or identity, genetic information (GINA), veteran status, political affiliation, membership in an employee association or union or any other protected class under applicable federal or state law.

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