Job Description

Description of Work

Looking to take the next step in your career?

We currently have an opening for a Technology Policy Analyst .

This is a Statutory Exempt position and is not subject to the State Human Resources Act.

The Technology Policy Analyst is responsible for formal lifecycle management of IT policies, standards, and architecture frameworks. This position will lead efforts to build and maintain a comprehensive program of IT policy, standards, and architecture that support enterprise-wide initiatives.
Additionally, the Technology Policy Analyst is responsible for delivery of effective communication and awareness of NCDIT\'s IT policies. This includes formal publication of IT policies, standards, and framework, and to work with organizational leadership to ensure changes are formally updated and communicated in a timely manner.
Key Responsibilities include but are not limited to:

• Manage the lifecycle of a broad IT policy, standards, and architectural framework program for NCDIT Internal Operations
• Define and develop repeatable processes that facilitate and support the formal management of the NCDIT IT Policy Office
• Collaborate with key stakeholders to identify information technology areas needing rules and procedures relating to IT systems, assets, resources, services, architecture, and governance that require technology policy and/or standards creation
• Design, develop and continuously improve processes to manage IT policy and standards documentation
• Formally document/edit/update IT policies and standards for the organization
• Publish IT policies and standards and work with organizational leadership to ensure effective communications
• Utilize industry standards and frameworks for best practice (ITIL, NIST, ISO, TOGAF, etc.)

About the Organization:
The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT\'s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

As NCDIT\'s services reach North Carolina residents from all backgrounds, we believe that a diverse workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across the state. NCDIT is an equal opportunity employer committed to diversity, equity and inclusion. Join a team that welcomes, values, respects and supports all members of our work community.

Our agency culture intentionally values diversity, equity and inclusion through the implementation of thoughtful, practical, innovative and data-driven strategies. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (Executive Order 92). NCDIT supports recent executive orders to address pay equity for women (Executive Order 93), establish paid parental leave for birth, adoption, and foster care (Executive Order 95), and implement fair chance policies (Executive order 158).

Knowledge, Skills and Abilities / Competencies

Applicants must meet both the Education Requirements and ALL Knowledge, Skills and Abilities (KSAs) listed below in order to qualify. Qualified applicants must submit an application that CLEARLY REFLECTS work experience that demonstrates the following:

• Demonstrated experience with technical documentation/writing in support of IT policy and standards
• Demonstrated experience with IT policy governance, and how to create, modify, and deprecate technical policies effectively
• Demonstrated experience with general technical competencies inclusive of information systems, acceptable use, access controls, systems integration, security awareness and IT governance
• Demonstrated facilitation and communication skills with all levels of an organization including IT Executives, Business Managers, Enterprise Architects, and other technical staff, both verbal and written
• Demonstrated ability to think strategically, manage responsibilities, define milestones, and plan with minimal day-to-day supervision

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• 3+ years related experience in information technology policy, standards, or architecture framework development for a broad service organization
• Experience with M365 solutions including Office, SharePoint, and Teams
• Experience with Content Management Systems (Drupal, SharePoint, ServiceNow)
• Experience with process improvement and problem-solving methodologies
• Experience with industry standards and framework (ITIL, NIST, ISO, TOGAF, etc)

Minimum Education and Experience Requirements

Per some state job postings say you can qualify by an \xe2\x80\x9cequivalent combination of education and experience.\xe2\x80\x9d If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.

Bachelor\'s degree in economics, business administration, public policy, information science, or closely related field from an appropriately accredited institution and two years of experience in project management, and/or portfolio management
OR
Associate degree in economics, business administration, public policy, information science, or closely related field from an appropriately accredited institution and four years of experience in project management, and/or portfolio management or closely related field; or an equivalent combination of education and experience

Supplemental and Contact Information

REMOTE WORK:

We trust our employees to be self-motivated and successful in hybrid/remote roles, thus NCDIT offers robust work from home options and variable work schedule flexibility.

CULTURAL DIVERSITY:

NCDIT is an equal opportunity employer and committed to diversity, equity, and inclusion. We are an Employment First state ensuring that people with disabilities have equal opportunity to succeed in the state government workplace (Executive Order 92). Governor Cooper has in recent years signed additional executive orders to address pay equity for women (Executive Order 93) and establish paid parental leave (Executive Order 95) for birth, adoption, or foster care. COMPENSATION & BENEFITS:

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody\'s Investor\'s Service
• Twelve (12) holidays/year
• Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year
• Twelve (12) sick days/year which are cumulative indefinitely
• Longevity pay lump sum payout yearly based on length of service
• 401K, 457, and 403(b) plans

Learn more about employee perks/benefits:

To apply for this position, please click the "Apply" link above (on the Government Jobs website) or visit https://www.governmentjobs.com/Applications/Index/northcarolinato complete an on-line application.

The Department of Information Technology will not accept "See Resume" or inserted text resumes in lieu of all work experience and education completed on the application.

Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application. Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.
If applicants have earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service. Feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification:

Applicants seeking Veteran\'s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.Employment at DIT is contingent upon a satisfactory background check.

DIT is an Equal Opportunity and Merit-Based Employer.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your Neogov account, contact Neogov Helpline at 855-524-5627.

NC DIT Human Resources Anchal Mishra
anchal.mishra@nc.gov

NOTE: For temporary, contract or other supplemental staffing appointments:
There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

State of North Carolina