Job Description

Job Summary
The System Administrator is responsible for effective provisioning, installation/configuration, operation, maintenance, and support of all IT systems hardware, software, and related infrastructure.
Essential Duties and Responsibilities

• Responsible for the day-to-day maintenance and user support for company s PCs, servers, network, A/V and phone systems to ensure availability to critical business systems
• Performs installation, configuration and upgrade tasks for IT systems
• Serves as a troubleshooter on PC, server, phone system, and network problems
• Proactively monitors the network, desktops, servers, phone, and services
• Manages the company\'s hardware and software assets including inventory, licensing compliance, and warranties
• Responsible for system backups, risk mitigation, and business continuity
• Escalates technology installation and support issues to appropriate dealership, partner, and vendor personnel as appropriate
• Other duties as assigned

• Bachelor s degree in Information Systems or Computer Science or significant practical work experience required
• 3+ years of network/system support experience required
• Experience with desktop, server, and mobile operating systems ( Windows, iOS, Android, Linux), Virtualization (VMWare, Citrix), Remote Access, and Google Apps.
• Experience with layered infrastructure security (firewalls, DMZ, monitoring, logging, alerts)
• Solid administration and troubleshooting skills
• High level of creativity with the ability to solve complex technical problems
• IP network management skills, including a solid understanding of common network and related protocols, services, and technologies
• Good knowledge of network router/switch configuration and troubleshooting
• Excellent communication, interpersonal, organizational, and planning skills
• Able to prioritize tasks to meet deadlines
• Must be physically able to perform minor lifting of equipment, climbing or crawling to install equipment and run cables and occasionally long periods of time sitting at a workstation
• Must be willing to travel to company locations
• Current Microsoft professional certification preferred