Job Description

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 3092.

CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application.

This advertisement is for a Staff Services Manager III position(s) Located at HQ in Elk Grove. Please indicate the position number on your application: 065-545-4802-xxx.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.
You will find additional information about the job in the

Duty Statement

.


Working Conditions


CDCR OEHM is conveniently located in a secure area, easily accessible and surrounded by a range of transportation options as well as a multitude of shopping and dining establishments. Our prime location is conveniently positioned near the freeway, precisely at the intersection of Laguna Blvd and Highway 99. Several charging stations for electric vehicles are available near our location at the Elk Grove Campus, courtesy of ChargePoint, Inc. Less than 30 minutes from Sacramento and Lodi, the progressive city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities. You will enjoy working at our campus-style office complex with free parking, and perhaps even call Elk Grove home.



Occasional travel is required.



The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required.The successful candidate must reside in California upon appointment.



This position provides hybrid telework opportunities, with employees required to work-in person at least two days per week. Beginning July 1, 2025, all employees will be required to work in-person at least four days per week.


Minimum Requirements


You will find the Minimum Requirements in the Class Specification.STAFF SERVICES MANAGER III

Additional Documents


Job Application Package Checklist Duty Statement

Position Details

Job Code #:

JC-494562

Position #(s):

065-545-4802-003

Working Title:

Staff Services Manager III

Classification:

STAFF SERVICES MANAGER III
$9,572.00 - $10,867.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

In Office

Job Type:

Permanent, Full Time

Work Shift:

8:00 am - 5:00 pm

Work Week:

Monday - Friday
Department Information


Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities



Vision


We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.



Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.





California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of theCDCR/CCHCS mission.

Commitment to California Model
CDCR and CCHCS are proud to partner on the California Model which will transform the correctional landscape for our employees and the incarcerated. The California Model is a systemwide change that leverages national and international best practices to address longstanding challenges related to incarceration and institution working conditions, creating a safe, professional, and satisfying workplace for staff as well as rehabilitation for the incarcerated. Additionally, the California Model improves success of the decarcerated through robust re-entry efforts back into to the community.
Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at

NACES | National Association of Credential Evaluation Services

.

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to

www.e-verify.gov

.

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Application Instructions


Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


Final Filing Date: 10/30/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.




Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:



Department of Corrections & Rehabilitation
CDCR Hiring Support - Postal
Attn: CDCR Hiring Support
P.O. Box 942883
Sacramento, CA 94283-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:



Department of Corrections & Rehabilitation
CDCR Hiring Support - Drop-off
CDCR Hiring Support
9825 Goethe Rd, Application Drop Box
(Drop off not available on weekends and holidays)
Sacramento, CA 95827
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:


Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Examination /Employment Application (STD. 678). Applications received without an appropriate Statement ofQualifications based on the instructions below will be rejected for being incomplete and willnot be considered. Resumes, cover letters, and other documents will not be considered as aresponse to the Statement of Qualifications. Please refer to the "Statement of Qualifications"section below for specific requirements.

Other - For helpful guidance on writing an effective SOQ for a Supplemental Questionnaire, please visit Work4CA: How to Write a Statement of Qualifications
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications


In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.



Ability to: Develop and maintain cooperative and harmonious relationships with Department staff and management, the public, and other governmental agency staff. Work with professional staff to coordinate and develop employee health program services. Analyze situations accurately and take effective action. Communicate and write effectively, reason logically and creatively, analyze data and present ideas and information effectively. Review and edit written reports and establish and maintain work and project priorities.

Benefits


Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.



Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.



Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx.



Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.



This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.


Contact Information


The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Tahira Garduno

(279) 223-2344

tahira.garduno@cdcr.ca.gov


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Office of Civil Rights

(916) 255-0458

M_CivilRights@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Statement of Qualifications


This application requires a Statement of Qualifications (SOQ), which serves as a narrative description of how your education, training, experience, and skills have prepared you for this position. The SOQ also documents your ability to clearly and concisely present a written response to the following questions. Your response must be titled Statement of Qualifications, with your name at the top of the page, shall restate the prompt, typed 12-point Ariel font, and not to exceed two pages in length. Applications submitted without the Statement of Qualifications will not be considered for the position.



Questions:

1. Describe your experience and training received in a Workers' Compensation program or similar Statewide program.

2. Describe a large project you managed through implementation where you analyzed and developed complex project plans and budgets to ensure the project was completed on time and within available resources.

3. Describe a time when you have had to participate in contract/agreement/settlement negotiations. What was your strategy going into the negotiations and what was the resolution?

4. Provide detailed experience in representing your Department/Program to both internal and external stakeholders, serving as a spokesperson/liaison/representative on outreach, measurement, and reporting.

Examination Information


To obtain list eligibility for the Staff Services Manager III, before applying for the position, you must first take and pass the Staff Services Manager III exam CalCareers.
Equal Opportunity Employer


The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.