Rinstrum primarily uses a direct sales channel to our defined market segments. The Sales Engineer key role is business to business selling and technical support. The role requires growing the profit from the existing customer base, introducing new customers and obtaining the strategic goals as defined. This involves understanding the customer needs, develop new relationships and new sales opportunities, sustain and grow existing relationships, resolving technical, sales opportunities and commercial problems as they arise. This role provides the primary impression customers have of Rinstrum as a smart weighing solution provider \xe2\x80\x93 this includes the professional and timely advice to customers on the best Rinstrum products and configuration to meet the application requirements as well as how we are viewed in our ability to resolve technical problems and customer relationship issues. It is critical to ensure accurate product recommendations and provide agreeable solutions. Many Rinstrum customers have relationships dating back to Rinstrum inception; for the Sales Engineers this role contributes directly to these long term relationships and is critical in customer satisfaction, so too is meeting the Hub strategic goals and aggregated sales targets. Requirements
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