Job Description

The job profile for this position is Proposal Support Analyst, which is a Band 2 Senior Contributor Career Track Role.

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Our people make all the difference in our success. Proposal Strategist

Role Summary

Prepare and manage medical, dental, vision, retiree and onsite health Requests for Proposals (RFPs) for small to medium size Government and Higher Education prospective clients who are out to bid. Respond to questionnaires by obtaining library responses that clearly portray Cigna Healthcare\'s strategy/solution, working with content writers and other matrix areas to obtain more strategic responses, when appropriate. Responsible for setting timetables, deadlines and communicating sales strategy. Ensure the final product is of high quality, depicts Cigna\'s value proposition, resonates with our external clients and meets all client specifications.

Critical Role Components

• Manage the proposal process, in partnership with Sales and aligned Presale Analyst, from initial proposal receipt to construction of the final proposal and production of the client binders.
• Respond to client questionnaires, signature forms, and other response documents by providing unique responses that clearly highlight sales strategy, address the client\xe2\x80\x99s key buying criteria and display Cigna\xe2\x80\x99s competitive advantage in the marketplace.
• Answer the questionnaire, reviewing for tone, flow and accuracy. All responses should be current, correct and complete in a deadline driven environment.
• Possess a strong and growing understanding of the Government (Public Sector) Segment, including the sales structure and dedicated specialized resources.
• Understand procurement based proposal requirements, driving proposal development to meet customer requirements, and partnering with Matrix Partners as required.
• Maintain and demonstrate knowledge of Cigna products, administrative processes and new initiatives as they are introduced to assist Sales and the Proposal teams in the completion of RFP\xe2\x80\x99s.
• Schedule and facilitate strategy calls for assigned proposals demonstrating product knowledge and understanding of the government procurement process. Provide a prepared agenda prior to the call; add strategic direction during the call and manage post strategy call notes including customer specific issues.
• Coordinates closely with specialty teams for integrated bids. Ensures consistent messaging across all responses to achieve one Cigna voice, managing communication of critical milestones (e.g., outsourcing, final drafts, etc.) with the sales team.

• Identify and outsource questions requiring exclusive responses in a timely fashion to the appropriate content writer. Responsible for final customer product, ensuring responsiveness to requirements and articulation of Cigna\'s responses.
• Effectively manage timeline and negotiate delivery dates with Sales, Content Writers, and Matrix Partners and provide alternative solutions to meet their needs.
• Provide timely and consistent communication to Sales, matrix partners and Content Writers, both written and verbal.
• Drive for binders to be as complete as possible. Minimize the activities that Matrix Partners (e.g. Sales) are required to handle prior to delivery to client or broker.
• Own and ensure the final proposal binder meets the requirements of the government bid, e.g., Table of Contents, layout, legal requirements, scope of services, terms and conditions, procurement requirements, signature forms, etc. and is ready on the day the case is scheduled to ship.
• Demonstrate strong time management and ability to manage multiple proposals simultaneously, effectively managing proposal development and delivery timelines.
• Drives for newer, better, and faster ways of completing each questionnaire, seeking opportunities to add consultative value to each RFP.
• Contributes to ongoing improvements. Regularly and constructively recommends enhancements to the quality of our work and the efficiency of our operation. Participates on project teams to implement change as needed.

Qualifications

• 1-3 years of RFP proposal experience preferred.
• Health Insurance and/or PBM background or familiarity preferred.
• Bachelor\'s degree or equivalent work experience.
• Clear and concise written and verbal communication skills and high level organizational ability with project management skills.
• Strong writing skills, including ability to create proposal responses from scratch with minimal or no direction.
• Individual must be able to demonstrate attention to detail, energetic, collaborative, customer-focused, innovative, results-oriented and solution focused.
• Must possess strong computing skills, emphasizing on the Microsoft Office suite of programs is required.

Competencies

• Managing Through Systems
• Execution Orientation
• Operational Excellence
• Priority Setting
• Problem Solving

Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That\xe2\x80\x99s why you\xe2\x80\x99ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you\xe2\x80\x99ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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