Job Description

Position Details



Proposed Start Date
05/15/2023


Classification Title
Parking Services Representative


Working Title
Parking Enforcement Officer


Department
640510 - PRK Parking Office


Position Number
D92116


Representation
OP - SEIU/OPEU Local 503


Position FTE
1.0


End date, if applicable



Position Summary



Brief Description of PSU/School/Dept
Portland State University is Oregon\xe2\x80\x99s most affordable public research university, located in the heart of one of America\xe2\x80\x99s most dynamic cities. Our mission to \xe2\x80\x9clet knowledge serve the city\xe2\x80\x9d reflects our dedication to turning ideas into action \xe2\x80\x94 in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

For information about Transportation and Parking Services, please visit https://www.pdx.edu/transportation/



Position Summary
The Parking Services Representative provides support for Transportation and Parking Services in the areas of parking enforcement, event parking, and parking maintenance. They assist the Parking Enforcement Supervisor with training, scheduling, and supporting student employees and regularly updating training manuals. This position will be responsible for the set-up and tear-down of event parking on campus (signs, barricades, wayfinding information) as well as data collection and analysis regarding citation issuance and revenue collection.

This position has a driving requirement related to the use of a mobile license plate recognition vehicle, and must therefore maintain a PSU driver\xe2\x80\x99s certification and a valid State-issued driver\xe2\x80\x99s license throughout employment.


Minimum Qualifications from Classification
Minimum Qualifications are not established for this classification. The appointing authority is responsible for recruitment and selection. Refer to Personnel Rule 105-43-005.


Additional Minimum Qualifications for this Position

• Experience as a parking kiosk attendant or enforcement officer.
• Experience coordinating parking events and reservations.
• Demonstrated ability to clearly and effectively communicate, orally and written.
• Excellent customer service skills.
• Excellent organizational skills, and ability to multitask.
• Ability to lift 50 pounds.
• Ability to stand and walk for up to eight hours per day with breaks, and climb stairs.
• Valid Driver\xe2\x80\x99s License.

Preferred Qualifications

• Demonstrated skills and experience in training and communicating both complex and routine procedures and policies.
• Demonstrated proficiency with email, Microsoft Word, and Excel.

Key Cultural Competencies

• Creates an environment that acknowledges, encourages and celebrates differences.
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.


Work Days/Hours
40 hours a week, with a flexible schedule to be set at time of hire. Schedule may change to meet operational needs or seasonal patterns, with minimum 2-week notice.


Total Compensation Range & Benefits Statement

The starting hourly salary rate for this position will be between $15.59 and $17.43. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.

PSU\xe2\x80\x99s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities https://www.pdx.edu/human-resources/benefits-overview


Please visit the total compensation calculator website to see the added value of PSU\xe2\x80\x99s employee benefits at https://www.pdx.edu/hr/psu-total-compensation-calculator


Application Instructions



Additional Information
Special Working Conditions:
This position is located in the Transportation and Parking Services office at Portland State University. The working schedule has the potential for overtime on occasion.

This is a high-stress position dealing with the issuance of parking citations and providing information to a high volume of customers.

This position will also provide backup to the Transportation and Parking Services office, including clerical, cashier, and customer service-related tasks.


Additional Application Instructions (deadlines, etc.)
Please submit your cover letter, resume and contact information for three professional references.


Background Check Required
Yes


If you have questions
Please contact Stacie Looney, Administrative and Engagement Coordinator, at slooney@pdx.edu.