Job Description

Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities and employee engagement? We\'re hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You\xe2\x80\x99ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you\'re a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.

Responsibilities:

Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
Assist with administrative duties such as making and screening calls, booking appointments, etc.
Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator

Qualifications:

At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
College degree in finance or banking preferred. High school diploma or equivalent required
Excellent customer service and communication skills and willing to go above and beyond for customers and team
Having an NMLS license is not required, but is preferred
Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.

About Company:
Our mission is simple: to provide our clients with the best possible advice and benefit to their financial needs while facilitating a straightforward, transparent mortgage process for buyers, sellers, and realtors.

Our goal is to be recognized as the leading and most reputable mortgage company in the nation. We begin that process by earning our client\'s trust through knowledge and communication. They are our first priority and we pride ourselves on developing rewarding, long-term customer relationships. We can close the housing loan quickly and help them save money because we empower our loan officers with advanced mortgage technology that enhances their customer service and industry expertise.

CrossCountry Mortgage