Job Description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!

Responsibilities:

Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
Screen and make calls, book appointments and provide administrative support as needed
Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

Qualifications:

Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
Highly motivated and goal-oriented with excellent customer service and communication skills

About Company:
Our mission is simple: to provide our clients with the best possible advice and benefit to their financial needs while facilitating a straightforward, transparent mortgage process for buyers, sellers, and realtors.

Our goal is to be recognized as the leading and most reputable mortgage company in the nation. We begin that process by earning our client\'s trust through knowledge and communication. They are our first priority and we pride ourselves on developing rewarding, long-term customer relationships. We can close the housing loan quickly and help them save money because we empower our loan officers with advanced mortgage technology that enhances their customer service and industry expertise.

CrossCountry Mortgage