Manager, It Delivery Lead

Charlotte, NC, United States

Job Description


Investment Insights and Consulting

Our product family provides investment analytics to support our institutional business. Our ground breaking technology solutions play a vital role in supporting our institutional investor. We are seeking a talented leader to join our dynamic team and lead the development of internal software solutions for our Asset Management business.

As the Delivery Lead for our Investment Tools development team, you will play a critical role leading all aspects of the end-to-end delivery of software solutions. You will lead a highly skilled team of software engineers, collaborate with collaborators, and drive successful execution of new tools using the latest technologies. This is an exciting opportunity to gain valuable experience for aspiring Delivery Managers. In this role you will have the opportunity to hone your leadership skills, collaborate with cross-functional teams, drive strategy of investment products, and work closely with sourcing engagements. This role will provide the experience required to progress into higher-level delivery management roles within the organization, providing a platform to showcase your abilities and make lasting impact on our software development process.

Core Responsibilities

1. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

2. Responsible for delivering software releases relating to the product for the business units. Works with business clients to determine scope, and develops environmental requirements for each project.

3. Works closely with management to develop and implement staffing and operational plans. Participates in the development of short and long term department goals. Monitors and reports on service delivery metrics and overall performance.

4. Develops and implements changes to department policies and procedures to meet changing business needs and to achieve department objectives. Identifies opportunities for continuous improvement.

5. Leads quality initiatives to improve the delivery of service levels. Works with senior management in the planning, development, and execution of short and long range goals.

6. Presents status, metrics, and department initiatives at meetings with management and project peers. Maintains relationships with technical teams, IT, and business partners.

7. Participates in the development of the department budget. Reviews expenses and ensures department operates within budgetary guidelines.

8. Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements.

9. Participates in special projects and performs other duties as assigned.

Qualifications

  • Minimum of eight years related work experience, with at least five years of project management experience.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
About Vanguard

We are Vanguard. Together, we\xe2\x80\x99re changing the way the world invests.

For us, investing doesn\xe2\x80\x99t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose \xe2\x80\x93 and that\xe2\x80\x99s how we\xe2\x80\x99ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let\xe2\x80\x99s make it count.

Inclusion Statement

Vanguard\xe2\x80\x99s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: \xe2\x80\x9cDo the right thing.\xe2\x80\x9d

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard\xe2\x80\x99s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard\'s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Special Factors

Sponsorship Vanguard is not offering visa sponsorship for this position.

Vanguard

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Job Detail

  • Job Id
    JD4312026
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Charlotte, NC, United States
  • Education
    Not mentioned