It Support Technician I

Smoketown, PA 17576, United States

Job Description


Clark Associates, Inc./WebstaurantStore is looking for intelligent and driven entry or junior level IT professionals searching for a position to cultivate and grow their skills at our Smoketown, PA location. This position is not your run of the mill support position; our team has their hands in all areas of the IT infrastructure, giving them a chance to grow their skillset by working on a variety of tasks and taking on complex projects and additional responsibilities.
Compensation: starting at $26.50/hr.
Position Responsibilities:

  • PC, hardware and software configuration
  • Respond to helpdesk calls and tickets and resolve them in a timely manner
  • Work with existing support team and other areas of IT to ensure every issue is fully addressed
  • Properly document issues, licensing and equipment distribution
  • Participate in, and sometimes lead, projects to support the IT infrastructure
  • Set up new equipment for new and existing users.

Applicants Should Have:
  • Ability to commute to our Smoketown, PA office. Due to the hands-on nature of some tasks, this position is not fully remote.
  • Drive and initiative, the desire to constantly improve upon skillset and knowledge base
  • PC, software and peripheral support experience
  • Excellent troubleshooting and problem-solving skills
  • Understanding of Active Directory, Windows OS, Office 365, Mac OS, iPhone and Android phones, DNS, DHCP, LAN / WAN, and printers
  • Experience with Open Source technologies
  • Excellent customer service skills
  • Ability to work well in a collaborative team environment
  • Ability to multi-task and address tasks and issues in order of priority.
  • Creativity in finding solutions to reoccurring issues.
  • Ability to self-manage and self-motivate while working from home or in the office
  • Real-world technology support experience - intern/externships are acceptable

Applicants must be able to commute to our Smoketown, PA office. A hybrid in-office/work from home schedule is available after an initial training period.
We offer competitive compensation and a comprehensive benefits package including paid time off, health, dental and vision insurance coverage, wellness programs, gym membership reimbursement, a free on-site fitness center, childcare DCRA, 401k with company match and remote work availability. Our Pennsylvania and Tampa headquarters also feature a free on-site fitness center.
If you\xe2\x80\x99re ready for a challenge and have the ambition to succeed in a fast-paced, growing company, we\xe2\x80\x99d love to discuss the IT Support Specialist position with you!

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Job Detail

  • Job Id
    JD4356198
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Smoketown, PA 17576, United States
  • Education
    Not mentioned