Field It Support Technician

Detroit, MI, United States

Job Description


As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system. Some of the hardware you will be working with is as follows:

  • Application Servers
  • PC\xe2\x80\x99s
  • Cabling
  • Switches
  • Printers
  • Routers
  • Fiber Converters
  • Scanners
Training: You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures. Requirements:
  • High school diploma or equivalent;
  • Previous technical experience or training required
  • Must be able to lift at least 50 pounds on a consistent basis
  • Must be able to attend a paid training class in Texas
  • Good driving record with no more than 2 moving violations in the past 3 years
  • Good communication skills
  • Customer service experience
  • A+ certified is a plus
Benefits: We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
  • Medical, dental, vision, life insurance, and health savings account
  • 401(k) with up to 6% matching
  • Company vehicle for work purposes
  • Working remotely with a company cell phone, laptop, and other provided home office equipment
  • Paid holidays, vacation and sick days
Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Schedule:
  • Monday to Friday
Work Location: On the road

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Job Detail

  • Job Id
    JD4265870
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Detroit, MI, United States
  • Education
    Not mentioned