Job Description

Supplemental Information

This vacancy is located at SCLHSA\'s River Parishes Behavioral Health Center located in Laplace, LA. This position is responsible for maintaining the internal computer systems and databases, networks and communications systems within their workplaces, and performs in a leadership capacity to direct and oversee the Information Technology Department. The incumbent would be responsible for overseeing the management, integration and usability of data and information technology as well as being responsible for the daily operations and processes of implementing the technology developments.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the \xe2\x80\x9cApply\xe2\x80\x9d link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

For further information about this vacancy contact:
Macy Comeaux
HR Director

985-876-8876

Qualifications

MINIMUM QUALIFICATIONS:

A baccalaureate degree plus four years of experience in information technology.

SUBSTITUTIONS:

1. An associate\'s degree in information technology will substitute for the baccalaureate degree.

2. Two years of experience or training in information technology will substitute for the baccalaureate degree. Candidates without a baccalaureate degree may combine experience or training in information technology and college credit to substitute for the required baccalaureate degree as follows:

30 to 59 semester hours credit will substitute for six months of experience or training in information technology towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for one year of experience or training in information technology towards the baccalaureate degree.

90 or more semester hours credit will substitute for one year and six months of experience or training in information technology towards the

baccalaureate degree.

A maximum of 90 semester hours may be combined with experience or training in information technology to substitute for the baccalaureate

degree.

3. Six years of full-time work experience in any field may be substituted for the required baccalaureate degree. Candidates without a baccalaureate degree may combine work experience in any field and college credit to substitute for the baccalaureate degree as follows:

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

4. A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysis--computer science, electrical engineering, information systems and decision sciences, computer engineering, mathematics, telecommunications, or computer information systems will substitute for up to one year of required experience.

5. A master\'s degree will substitute for up to one year of required experience.

NOTE:

Multiple specialized degrees and/or master\'s degrees will substitute for a maximum of one year of required experience.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

NOTE:

Any college hours or degree must be from an accredited college or university.

Job Concepts

FUNCTION OF WORK:

To supervise staff involved in information technology activities that are outside of the scope of the Office of Technology Services.

LEVEL OF WORK:

Supervisor.

SUPERVISION RECEIVED:

General from an IT Manager. Other reporting relationships may be approved by SCS.

SUPERVISION EXERCISED:

Direct over information technology personnel. Other reporting relationships may be approved by SCS.

LOCATION OF WORK:

State agencies with information technology functions that are outside of the scope of the Office of Technology Services.

JOB DISTINCTIONS:

Differs from lower-level information technology jobs by the presence of direct supervisory responsibilities over information technology personnel that are outside of the scope of the Office of Technology Services.

Differs from IT Program Manager by the absence of information technology program management responsibilities that are outside of the scope of the Office of Technology Services.

Examples of Work

Information Systems:

• Ensure compliance for regulatory related to Information Technology standards.
• Directing and overseeing the development, design and integration of customer service applications and platforms, such as the organizational website and help desk.
• Meeting and collaborating with vendors, such as AT&T, Universal Data, Inc. and eClinicalWorks to consolidate and manage development of IT architecture.
• Managing and updating Information Management Plan, policies and procedures.
• Supporting the organization in the development of technology applications, projects and future budgets.
• Develops a written plan which includes the details of agency hardware, software, and communications along with the replacement of equipment proposal.
• Creating and supporting business functions through the implementation of technological systems. Collaborates with Executive Team, Fiscal Management, and other departments to ensure effective integration of applications with clinical, fiscal, and management processes, to determine IT hardware and software needs, and to determine the most cost-effective approaches to purchasing and implementation.
• Manages/oversees the maintenance of the authority\'s system of video conferencing, telemedicine and Zoom capabilities.
• Serves as the administrator of the agency\'s Internal Data Management System.
• Maintains and creates organizational and group emails. Review active and inactive users to verify monthly invoice and assign activity code.

Communication:

• Collaborating with Executive Team to ensure strategic plans and goals leading to the direction of future business growth are met. Setting objectives, performance metrics and procedures that lead to achieving goals in the IT Department and organization.
• Managing IT inventory control in collaboration with the SCLHSA Property Control Manager.
• Ensuring Security Risk Assessment is conducted annually in collaboration with the Compliance Officer.
• Has strong working knowledge and experience in using and assisting users with a variety of software applications such as MS Office (Word, Excel, Access, PowerPoint, Publisher, and Outlook) and electronic healthcare records.
• Provides training to new organizational employees on Internet Safety and Security, PHI privacy, accessing SCLHSA systems and accessing the Help Desk.

Supervision:

• Supervises IT Technical Support Analysts\' work product including, but not limited to, daily assignments, project management and program goals. Provides routine feedback on work product, communication with organization staff members.
• Conducts regular meetings with IT Technical Support Analysts and submits minutes to the Executive Director.
• Completes evaluations timely and according the Performance Evaluation System (PES) process.

Other duties as directed by the Executive Director.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

• New Year\'s Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran\'s Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

State of Louisiana