Job Description

Description: Job description Apollo Behavior is a Behavioral Health Center of Excellence looking for an experienced Intake Coordinator to join our team. The Intake Coordinator will assist with managing the registration process during onboarding for new clients seeking ABA Therapy. This is an excellent opportunity for someone who enjoys a career doing meaningful work, working in an industry that helps kids with autism achieve their full potential, being a part of a fun and collaborative culture, and maintaining work/life balance. Your typical day might include:

• Ensure efficient onboarding of clients, including by verifying client\xe2\x80\x99s insurance eligibility, obtaining prior authorizations, and ensuring reauthorizations as needed
• Monitor, analyze, understand, and report on new recruiting and hiring needs, as determined by current client waitlists, accounting for geographic and timing constraints
• Maintain positive relationships with all current clients, prospective clients, clinical staff, prospective employees, fellow team members, and referral sources
• Transmit correspondence or medical records by mail, e-mail, or fax
• Request details from outside agencies for assisting the clients\' families
• Transcribe spoken or written information
• Answer phones and complete associated administrative tasks
• Compile data or documentation
• Observing, receiving, and otherwise obtaining information from all relevant sources
• Create and maintain client records

• You are highly organized, structured thinker who lives for the details and thrives in the weeds
• You have an unwavering focus on customer service, delivering an exceptional experience to both clients and clinicians
• You are a great, professional communicator with excellent interpersonal skills
• You have strong proficiency with Microsoft Office (Microsoft Word, Excel, PowerPoint, and Outlook), and Google Docs
• You are skilled in complex problem solving
• You pay attention to details
• You enjoy working in an administrative role
• You are a person who has passion and vision

• Associate\'s degree in Medical Office Management, Medical Staffing, Health Administration, or related field
• Professional certification for healthcare coordinators or CPAR is preferred
• Experience with billing software
• Proficient in using data entry software, Microsoft Office, Google Docs
• Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).