Your Career Their Future! Our employees are our biggest asset, and we intentionally shape their work experience to support growth opportunities that will impact our services. As we continue to evolve, we\xe2\x80\x99re looking for skills, experience, energy, and creativity to support our initiatives. Put simply, this will be both fun and a meaningful journey! Position Overview: The Centralized Intake Coordinator will be responsible for recruiting and introducing families to agency programs and services, gather information from a family regarding their needs and strengths in order link them to appropriate services and also share information with internal and external providers about available family support services so that they can make referrals with confidence as needed. Provides culturally competent, family-centered services to families including assessing needs, crisis intervention, advocacy, and referrals and linkages with community resources and agency programs. Assesses clients\xe2\x80\x99 eligibility for agency programs and link clients to resources, supports or other services as appropriate. Utilizes a teamwork approach by working collaboratively with internal program/departmental and administrative staff as well as external funders to support and enroll clients to appropriate programs. Processes and screen applicants and referrals to agency programs within mandated program and contractual guidelines. Enters all client related data into appropriate external and agency databases. Ensure all necessary documentation is timely and accurate. Follow ups with clients or other parties to obtain needed and/or missing information and communicate with clients and/or referral sources the status of the referral. Communicate effectively and respectfully with clients and referral sources when screening program referrals. Assists in publicizing agency programs and educating others about the agency and its services. Develops and maintains a working knowledge of Children\xe2\x80\x99s Friend programs, including program goals, eligibility requirements, current capacity, and enrollment practices. Develops and maintains ongoing outreach strategies to inform families and the community of agency programs, services, and activities offered through Children\xe2\x80\x99s Friend. Proactively ensures data integrity by routinely checking for discrepancies and issues in data collection, data entry and report generation and follow agency measures to make corrections and update data when needed. Develops and maintains a complete understanding of the operating systems and internal and external databases with a focus on maximizing the capacities, efficiencies, and integration of systems. Ability to interact with members of the community representing diverse backgrounds and interests. Miscellaneous duties as assigned. Qualifications:

• Bachelor\xe2\x80\x99s degree in social work or related field preferred.
• 1-3 years of experience with at-risk families preferred.
• 1-3 years of professional experience in administrative support, database management, data analysis and report writing preferred.
• Fluency in English and another language such as Spanish or Portuguese preferred.
• Strong organizational skills, computer skills and excellent interpersonal skills when dealing with staff, clients, and visitors, as well as the ability to recognize and respect the need for confidentiality.
• Possess the ability to perform strong outreach.

All offers of employment are contingent upon satisfactory completion of criminal background checks, educational verification, medical, and proof of immunizations. Children\xe2\x80\x99s Friend offers a comprehensive benefits package that includes the following:

• Medical Dental and Vision coverage
• Employer contributions to the 403(b) plan
• Employer-paid Life and Disability insurance
• Flex Spending Accounts
• 11 Holidays
• Competitive Vacation Benefits
• Training and Professional Development
• Education Assistance
• Student Loan Repayment Assistance

Our Mission Children\xe2\x80\x99s Friend is the innovative leader in improving the well-being and healthy development of Rhode Island\xe2\x80\x99s most vulnerable young children. About Us Established in 1834, Children\xe2\x80\x99s friend is Rhode Island\xe2\x80\x99s oldest child welfare organization. We are an innovative leader in improving the well-being and healthy development of Rhode Island\xe2\x80\x99s most vulnerable children and families. Our services include Early Head Start, Head Start, Women, Infants, and Children (WIC), adoption, foster care, support for families with substance abuse, counseling, assistance for children with developmental delays, and other child welfare and early childhood services.
Children\xe2\x80\x99s Friend is an Equal Opportunity and Affirmative Action employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or any other characteristic protected by law. At Children\xe2\x80\x99s Friend, diversity and inclusion are foundational to how we operate and are embedded in our Core Values. We recognize that to tap into the richness diversity truly brings, we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our employees and clients. Therefore, we respect and celebrate our employees\xe2\x80\x99 diverse backgrounds and experiences and provide equal opportunity for all. We strive for the best candidate experience for all applicants, and if you need special assistance, please let us know. Talent@cfsri.org