Job Description

Description:

JOB SUMMARY

Provide input on the credit union\'s technology and security infrastructures to include hubs, switches, enterprise routers, servers, and network hardware and software. Recommend changes or upgrades or new products as a result of ongoing administration of the network. Research and resolve problems for end users. Make recommendations and oversee maintenance of office equipment, including phone system, copiers, printers, fax machines, PCs, laptops, etc.

ESSENTIAL FUNCTIONS

\xc2\xb7 Assist in the development and maintenance of the strategy and future direction of LAN technologies and protocols, voice over IP, telecommunications, hardware and software. Keep abreast of new technologies and their impact and cost to the credit union.

\xc2\xb7 Assist in the development and maintain a disaster recovery plan for the network.

\xc2\xb7 Install or modify data communication systems. Provide technical support and consultation in the use and operations of complex computer operating systems.

\xc2\xb7 Maintain databases and libraries including systems security functions.

\xc2\xb7 Ensure that all software licenses are maintained.

\xc2\xb7 Responsible for assigned technical aspects of conversions, file expansions, and interfaces.

\xc2\xb7 Remain knowledgeable of operations and the computer systems within departments to provide comprehensive support.

\xc2\xb7 Support the credit union\'s local and wide area network hardware and software to ensure that back end functions, systems, PCs, servers, and all peripheral products are operational.

\xc2\xb7 Provide and run backup procedures that maintain the integrity and security of the credit union\'s technology infrastructure.

\xc2\xb7 Respond to user problems on PCs to include software applications, systems integration, or individual hardware problems.

\xc2\xb7 Maintain complete and accurate documentation and support services/warranties for new equipment, software, hardware, and peripherals.

\xc2\xb7 Other duties as assigned by President/CEO or Executive Management. Requirements:

COMPETENCIES/SKILLS

\xc2\xb7 Ethical Conduct

\xc2\xb7 Technical Capacity

\xc2\xb7 Member/Employee Focus

\xc2\xb7 Decision Making Skills

\xc2\xb7 Excellent Written and Verbal Skills

REQUIREMENTS/QUALIFICATIONS

\xc2\xb7 Associate\'s Degree Preferred

\xc2\xb7 Computer Technology Experience Preferred

PM20

PI208505006

Fire Police City County FCU