, don't just provide care--we lead a movement. With a caregiver-first philosophy and a multi-state presence, we're rapidly redefining what home care should feel like. Our unique culture centers around empathy, professionalism, and empowering every team member to bring their best self to the job.
The Role
We are seeking a compassionate, highly organized, and self-motivated
Patient Intake & Staffing Coordinator
to join our dynamic team. This dual-role is pivotal to the heart of our operations--managing the intake process for new clients and ensuring our patients are matched with the right caregivers based on needs, personalities, and availability.
Key Responsibilities
Receive, review, and process referrals from hospitals, physicians, and case managers
Collect, verify, and input patient information including insurance and clinical documentation
Coordinate with clinical and administrative staff to initiate timely services
Maintain accurate records within our EMR system
Communicate empathetically and professionally with patients, families, and providers
Schedule and follow up on initial assessments and readiness for services
Ensure regulatory compliance and internal protocol adherence
Match caregivers with clients based on clinical fit, schedule, and preferences
Proactively manage and adapt caregiver schedules to reflect patient needs
Collaborate with HR to maintain optimal staffing levels and support onboarding of new hires
Own delegated operational projects and intake initiatives with full accountability
Qualifications
High school diploma required; associate's or bachelor's degree preferred
Prior experience in home care or healthcare intake and/or staffing strongly preferred
Excellent organizational, multitasking, and communication skills
Proficiency with EMR systems and Microsoft Office suite
Able to manage confidential information discreetly and responsibly
Eagerness to grow within a fast-paced, rapidly expanding agency
Strong problem-solving abilities with a solution-focused mindset
Bilingual in English and Spanish a strong plus*
Why Join Us?
Competitive pay and performance incentives
Clear pathways for career advancement--this role has
major growth potential
Opportunities to lead impactful projects and take ownership
A culture rooted in compassion, innovation, and support
Training, development, and mentorship from experienced leaders
The chance to truly
stand out
in a company that values your voice
Stand Out Home Care(TM)
is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and empowering workplace for all.
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Benefits:
401(k)
Paid time off
Work Location: In person
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