Job Description

Job Summary

We are seeking a highly organized and proactive Home Health Intake/Staffing Coordinator to join our healthcare team. This role is vital in managing the intake process, coordinating staffing needs, and ensuring seamless communication between clients, caregivers, and internal departments. The ideal candidate will possess strong communication skills, experience in talent management, and familiarity with HRIS systems to support efficient operations and high-quality patient care.

Duties

Serves as the primary contact for referral partners and patients - owning communication, updates, and resolution. Builds trust with physicians and referral staff by demonstrating responsiveness, accountability, and high service standards. Gathers required certifications, signed paperwork, and other documents per company policy. Receives incoming telephone calls and takes messages as needed. Responsible for payroll and confirming visits for billing purposes. Conducts referral intake and follow-ups. Verifies insurance details and informs clients of un-covered fees. Files documents and organizing supplies. Performs other duties to assist Nursing Supervisors on assigned patients. Performs other job-related duties as assigned.

Required Skills/Abilities

Proficient in Microsoft Office applications (Word, Excel, Outlook). The ability to type and file accurately. Excellent communication and organizational skills. Good telephone etiquette. Education and Experience

Education and Experience

High school diploma or GED. Proven experience working in a medical office. Working knowledge of medical terminology and medical insurance plans.
Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 32 per week

Benefits:

Paid time off
Work Location: In person