Location: Boone, NC, United States
Job ID: 14010
Date Posted: Mar 28, 2023

Get Involved! Get Involved! Do you enjoy being part of an improvement process that can enhance people\xe2\x80\x99s lives and the culture of a company? Then the Employee Relations Specialist, in Boone, NC, may be the role for you. The position is responsible for the development and administration of the employee relations program and employee advocacy of Samaritan\xe2\x80\x99s Purse. This position investigates domestic and international workplace concerns and facilitates the resolution of employee relations matters under the direction of the Director, Staff Care & Development. A day in the life of an Employee Relations Specialist: At Samaritan\xe2\x80\x99s Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. In the role of Employee Relations Specialist, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Manage Employee-Employer relationships for both domestic and international staff, serving as a liaison between the Ministry and employee to effectively handle employee complaints and policy violation, including investigation and discipline procedures
• Proactively implement programs to increase employee satisfaction
• Research and analyze data pertaining to Human Resources. Implement programs to increase employee satisfaction and retention.
• Identify training and relay to Learning & Development, and in some cases, provide training on employee relations topics
• Conduct exit interviews to determine root causes of why staff leave
• Coach managers to motivate and encourage their staff.
• Monitor turnover rates to determine and analyze departmental trends. Report trends in an effort to proactively address and resolve ongoing issues.
• All other duties as assigned

Learn more about serving with Samaritan\xe2\x80\x99s Purse. Qualifications & Experience:

• Bachelor\'s degree, preferably in human resource management or related field and seven (7) to ten (10) years of experience at a management or senior administrative level with emphasis on employee relations; or equivalent combination of education and experience
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred
• Comprehensive knowledge of employment law that may affect the ministry and its employees.
• Comprehensive knowledge of Human Resources
• Thorough knowledge of business partnership and ability to build relationships
• Comprehensive knowledge of Employment Relations and conflict resolution, and ability to manage conflict among staff
• High degree of professionalism, diplomacy, and discretion
• General knowledge of softwares and solutions related to presentation (i.e. PowerPoint, Pro-Presenter, etc.)
• Thorough ability to resolve complex problems impacting people and the ministry
• Comprehensive knowledge and ability to coach and mentor others
• Thorough knowledge of Public Speaking and presentation skills
• Ability to work with minimal direction
• Ability to create, manage, and maintain a positive connection between leadership and staff
• Twelve credit hours of college-level Biblical Studies strongly preferred; if not already completed, opportunity to meet and complete requirement is available upon hire

Job Location: Boone, NC (Primary), North Wilkesboro, NC (secondary) Type: Full-Time Language Requirement: Fluency in English Travel Expectations: Travel Expectation: 20 days/annually; required travel documents and vaccinations for entry into foreign countries will be necessary Benefits:

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Samaritan\'s Purse Mission Statement: Samaritan\'s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan\'s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God\'s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Samaritan\'s Purse Statement of Faith:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)
• We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)
• We believe God\xe2\x80\x99s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)