Job Description

The Opportunity

Delaware North Gaming is searching for a full-time Drop and Count Team Supervisor to join our team at Gate City Casino (formerly known as Boston Billiard Club) in Nashua, New Hampshire. In this role, you will lead the Drop and Count teams in their efforts to accurately and efficiently perform cash drops and counts from machines throughout the location while following state and federal laws and company procedures.

Pay

Minimum pay rate: $25.00 / hour
Information on our comprehensive benefits package can be found at .

Benefits

We care about our team member\xe2\x80\x99s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Directly supervise and coach drop and count team members in drop and count areas.
• Train, coach, and enforce compliance with company and departmental policies and procedures.
• Assist in the development of new training programs.
• Implement training programs for new associates or issue policies and procedures as they relate to drop and count team members.
• Responsible for database and spreadsheet preparation and maintenance.
• Ensure all cash boxes are retrieved and replaced.
• Ensure all cash boxes are securely transported to the soft count room.
• Collect machine audit reports.
• Account for, reconcile, and remit monies brought in through soft count activities.
• Assist in research and resolution of complex or unusual transactions as they relate to soft count.
• Special projects as assigned.

Qualifications

• Minimum of 1 year supervisory experience in a gaming role.
• Must be able to handle large money transactions accurately and reconcile vault impressment.
• Superior communication and interpersonal skills and the ability to lead in a results-oriented, high volume environment required.
• Outstanding math skills required.
• Must have good computer skills and knowledge of Microsoft Office.
• Must be able to obtain and maintain a state gaming license.

Physical Requirements

• Ability to lift 30 lbs occasionally.
• Must be able to stand for long periods of time.
• Must able to bend and lift as needed.
• Gaming environment, noise levels may be moderate-to-high.

Who We Are

Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.

At Delaware North, you\xe2\x80\x99ll love where you work, who you work with, and how your day unfolds. Whether it\xe2\x80\x99s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there\xe2\x80\x99s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Delaware North