Job Description

Availa Bank

Description:

EEO/AA employer

POSITION SUMMARY

The Director of Retail Banking is responsible for managing and directing the retail sales and delivery functions for all Bank locations. This includes product and client relationship development and growth, account performance, consumer deposits and loan activity and ensuring compliance with all federal and state regulations pertaining to retail functions for the bank. This position will be a leader and strategist for understanding each market demands through collaborative development, implementation and strengthening our profitable delivery of retail products and services to meet the marketplace demands and expectations.

PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES * Collaborate with market leaders to establish company and marketplace goals and key performance measures that are aligned with the Bank\'s strategies and enhanced profitability.

• Lead product development, product pricing and making recommendations for feature/function and technology changes to help the bank remain competitive and profitable.
• Develops, implements, and manages all consumer and retail sales initiatives by actively growing client relationships through direct relationship building efforts, cross selling and outbound contact actions.
• Develop, establish, and facilitate consistent training of retail products, relationship strategies, and compliance with all retail leaders and their teams.
• Provide guidance and support to market leaders in all bank locations to ensure consistent communication, effective coaching, and leadership in all retail areas.
• Establish quality of service standards to ensure client satisfaction and retention.
• Perform Retail Business Line competitive analysis on the market trends to develop a forecasting model, research next generation products, and make recommendations to executive management on cost effective solutions.
• Participate in various bank committees, to include Growth & Relationship Development, Marketing, Relationship/Pipeline and Compliance.
• Develop full understanding of the data in Deposit 360 system and trends of our clients to support participation on ALCO.
• Alignment and support of Marketing Director\'s development of marketing strategies that outlines the significant programs of the bank, including the expected use of media for Client visibility. Provide input and assist with the retail component of the Bank\'s annual marketing budget.

Requirements:

ROLE QUALIFICATIONS:

Education

• Bachelor\'s degree in banking or finance, or the equivalent combination of education and work experience.

Experience

The ideal candidate will have:

• Minimum 3 years management experience
• Minimum 7 years experience with proactive product pricing knowledge
• Experience working with local, regional and national pricing trends and is able to convey and make recommendations to ALCO that fits with the bank\'s overall net income.

Other Skills and Abilities

• Demonstrates record of providing positive leadership, confidence, and encouragement, including the ability to challenge, inspire, and motivate a team to achieve high goals
• Strong math skills; add, subtract, multiply and divide in all units of measure
• Exceptional oral and written communication skills with the ability to apply common sense to carry out instructions and instruct others, understand procedures, and write reports and correspondence
• Ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly to Clients and employees
• Exceptional organizational and time management skills
• Ability to function well in a fast-paced environment
• Assumes a leadership role in community projects and activities
• Resolve complex problems involving multiple facets and variables in non-standardized situations
• Maintain current knowledge of industry regulations, requirements and trends by attending seminars, member associations and reading trade periodicals
• Demonstrate a lead by example mentality. Accepts a leadership role within the bank and participates in bank promotions and activities
• Travel to all retail locations to support communication and coaching efforts and achieve desired results

Supervisory Responsibilities

This position is responsible for supervising staff in accordance with the bank\'s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems.

PM21

PI211908112

Availa Bank