Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company\xe2\x80\x99s success.

As a Director of Enterprise Event Management within PNC\'s Enterprise Technology & Security organization, you will be based in Pittsburgh, PA.

This role will oversee a team who monitors local, state, national and global events that could affect bank operations and safety to employees (civil, political, economic, natural). Assess hazards and prepare plans and resources to respond to emergencies and disasters in order to minimize risk to people and property. Meet with public safety officials and build relationships with those entities to better collaborate in preparation for and during hazardous events.

This team, in conjunction with others, will coordinate and execute the response in the event of an actual disaster.

A successful candidate will have experience with emergency management, crisis risk management and life safety; have strong analytical and critical thinking to lead through crisis; continually improve on broadcast notifications through various communication channels; and, provide input for awareness, education/training and instructions for bank employees.

• Leads the enterprise-wide investigative team in matters of alleged violations of laws and or regulations concerning criminal matters, associated with fraud, computer crimes, intellectual property and other security issues.
• Directs and creates enterprise vision, strategy, policy and process for investigations of suspected criminal activities.
• Leads the collaboration with internal and external partners that may include local, state or federal law enforcement agencies in order to achieve maximum results.
• Balances customer experience with the need to investigate suspected financial crimes across the enterprise by acting as a senior business partner liaison for fraud vision and strategy. .
• Oversees the development of analytical tools to manage common points of compromise testing, valuation and usage identification. Directs the definition of business requirements for new fraud prevention tools and data sources

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC\'s Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Information Assurance \xe2\x80\x93 Knowledge of and the ability to protect information and information systems while ensuring their confidentiality, integrity and availability.

Consulting \xe2\x80\x93 Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Emerging Technologies \xe2\x80\x93 Knowledge of and ability to design, apply and evaluate new information technologies for business environments in order to improve work productivity and accuracy.

Fraud Detection and Prevention \xe2\x80\x93 Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.

Operational Risk \xe2\x80\x93 Knowledge of policies and processes for operational risk management; ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures.

Regulatory Environment - Financial Services \xe2\x80\x93 Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices.

Work Experience

Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

PNC Financial Services