Company Description
Hennessy & Roach, P.C. is a law firm defending employers in Workers\xe2\x80\x99 Compensation and defendants in General Liability matters. H&R is based in Chicago with additional offices in Springfield, Illinois; St. Louis, Missouri; Overland Park, KS; Milwaukee, Wisconsin; Indianapolis, Indiana; Brentwood, Tennessee; and Omaha, Nebraska. The firm handles matters throughout the States of Illinois, Indiana, Iowa, Missouri, Nebraska, Kansas, Tennessee, and Wisconsin. Founded by Thomas G. Hennessy and James P. Roach on May 17, 1993, the firm continues to grow.
Successful law firm seeks a skilled and experienced full-time Desktop Support Technician to join our IT team. Candidates must be available to work on site at the downtown Milwaukee, WI office. This position requires a highly motivated, organized professional capable of functioning in a fast-paced, challenging legal environment supporting the head office and seven branch offices. Please forward resume and salary requirement for consideration.
Reports to: IT Director and Milwaukee Managing Partner
Job purpose:
As a member of our IT team, you will be responsible for providing technical assistance and support to our employees and customers, troubleshooting, and resolving technical issues, and ensuring that our IT systems are running efficiently and effectively. The ideal candidate will have experience in providing desktop support, a moderate understanding of Cloud knowledge, M365 and Document Management Systems, and a proven record of accomplishment of exceptional customer service and documentation skills. Bonus points for those who have scripting experience.
Essential Job Functions:
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