COMPANY OVERVIEW
Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America \xe2\x80\x93 one of the nation\xe2\x80\x99s largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged \xe2\x80\x9cto go wherever we are needed, and do whatever comes to hand\xe2\x80\x9d. Their declaration continues to guide Volunteers of America\'s impact on \xe2\x80\x9cHelping America\xe2\x80\x99s most vulnerable\xe2\x80\x9d. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities. Job Summary: This position will report to the Program Director and is an integral part of the data team, which works collaboratively to ensure all contractual documentation standards and reporting requirements are met. This role understands the importance of data collection and entry to the functioning and improvement of programs. This role identifies trends and manipulates data to demonstrate program outcomes. This position is critical in supporting Programs data as a part of daily activities at the agency. The Data Specialist EFFECTS ON END RESULTS:

• Maintain strong data quality with a strong understanding of quality metrics, analytics, and reporting while communicating with senior management, HMIS providers and The Program

PRINCIPAL ACTIVITIES:

• Manage all aspects of data entry and enter, export, and import service delivery, intake, and outreach data into HMIS, AWARDS, KPIs and other systems as required
• Ensure monthly reports and HMIS repository upload as required by the program are completed
• Conducts routine data review and verification and ensures corrections/clarifications are made in a timely manner
• Work directly with Program Assistants/Team Leads to regularly perform data entry, quality assurance
• Investigate, track, and report simple data issues. Conducts routine data review and verification and ensures corrections/clarifications are made in a timely manner
• Proofreading skills to see how data and facts can be linked together to create more meaningful conclusions
• Require occasional to frequent on-site work in in all Office Locations
• Ability to audit own work and that of others for errors
• Ability to prioritize multiple tasks and work independently
• Review data files and provide guidance and direction to management on how to improve or maintain data quality.
• Conduct weekly Data team meetings
• May be required to drive a van
• Assists with the development of planning, evaluation and implementation of policies and procedures in support of the Data Plan with the program
• Maintains data records and prepares forms, reports and correspondence related to program
• Attends and participates in all appropriate meetings and presentations to explain the program data
• Facilitates and encourages the exchange of program data information with local, county, and regional agencies
• Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with department leadership
• Plans and conducts training as assigned
• Provide Monthly summaries and data reports as required by supervision
• Participate in program and professional supervision, attend required staff meetings and Management Team meetings and trainings, and contribute to team-based collaborative planning
• Complete other duties as needed and requested
  

Qualifications
REQUIREMENTS

• An associate\xe2\x80\x99s degree and a minimum of two years experience working with data systems, data entry & data analysis in homeless programs or services preferred.
• Have relevant experience in data input/extract.

• Process, enter, and manage large amounts of data across a variety of software systems, produce reports, and support all quality assurance/quality improvement efforts.
• Proficiency with Microsoft Office 365 including Word, Excel, PowerPoint, Outlook and SharePoint preferred
• Excellent writing, communication, networking and organizational skills
• High level of administrative self-sufficiency including computer proficiency
• Ability to multi-task and prioritize many projects with a high level of customer service and confidentiality
• Ability to travel when necessary to engage partners and solicit prospects
• Ability to work independently and collaboratively required

Data Specialist Education and Training The Program Data Specialist goes through a training period spanning across 90 days. During this time, they will work closely with the Executive Director to become familiar with daily

Job Snapshot

Employee Type

Full-Time

Location

Burke, VA

Job Type

Nonprofit - Social Services

Experience

2 years

Date Posted

03/20/2023