Job Description

Company History/Info

Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America.?With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 450,000 square feet of manufacturing capacity across?12?facilities, Fathom seamlessly blends in-house capabilities across plastic and metal additive technologies, CNC machining, injection molding & tooling, urethane casting,?sheet metal fabrication,?and design and engineering.?

With over 50 years of industry experience, Fathom is at the forefront of the?Industry?4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors. Fathom\xe2\x80\x99s extensive certifications include ISO 9001:2015, ISO 9001:2015 Design, ISO 13485:2016, AS9100:2016, NIST 800-171 and ITAR.

Credit & Collections Specialist Position Summary

The Accounts Receivable and Collections Specialist applies cash received to customer account, sends customer statements, reviews the accounts receivable aging and follows-up on the collection of past due invoices, and provides reports and analysis to Finance management.

Credit & Collections Specialist Key Responsibilities or Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Set-up new customers in ERP and ensure all required support and information is received and validated
• Apply bank account payments to specific customer accounts in the AR detail and follows-up with customer to research unapplied payments
• Send customer account statements on a regular basis to remind them of balances outstanding
• Review accounts receivable aging and contacts customer\xe2\x80\x99s when invoices are past due in accordance with Company policy
• Reach out to customers by email and telephone to pursue payment on delinquent accounts
• Follow established guidelines to review and update account status
• Meet collection goals to clean up aged customer accounts

Credit & Collections Specialist Preferred/Required Education and Experience

• High school diploma or equivalent required
• At least two years of related experience in collections preferred, or equivalent combination of education and experience

Credit & Collections Specialist Required Skills/Abilities

• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to communicate with customers and internal resources in a courteous manner
• Proficient in Microsoft Office Suite or similar software

Credit & Collections Specialist Embody Fathom\xe2\x80\x99s Core Values

• Focus on excellence: Foster a culture of continuous improvement dedicated to safety, quality, productivity, and on-time delivery.
• Add value together: Achieve success through teamwork and a shared commitment to exceed stakeholder expectations.
• Transform manufacturing: Reimagine the future of manufacturing by leveraging our collective expertise and breadth of capabilities.
• Honor our differences: Show up for each other and our communities by consistently amplifying the individual backgrounds, cultures, and experience of our team.
• Own your part: Be accountable to yourself, your team, and our customers.
• Make the complex simple: Approach challenges with creativity and deliver innovative outcomes.

Equal Opportunity Employer/Veterans/Disabled

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FATHOM