Job Description

Are you interested in learning how you can serve your community and learn about the justice system? Are you hoping to explore the world of legal work?
Join the Sixth Judicial District as a Court Operations Associate! The Sixth Judicial District seeks to fill a full-time Court Operations Associate position in Cook County Court Administration. This position is anticipated to work on civil, criminal, family, conciliation, and child support case types. Assignment to case type will be determined based on business need.

Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments that require dedication to providing excellent customer service, strong attention to detail, and technological skills to match our electronic environment. Work may involve responsibility for a specific area of court case processing or for performing a variety of advanced clerical functions in multiple case types and will require the application of independent judgment and the interpretation of policies and procedures based on training and knowledge gained through experience on the job.
Example of Duties
What You Will Do
The following are examples of major job duties expected of this position:

• 
  Performs the full range of court operation work that may involve responsibility for a specific area of court case processing
• Performing a variety of advanced clerical functions and multiple case types
• Provide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically
• Provides courtroom support by working with judges, court reporters, and other justice partners
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment
• Schedule and maintain court calendars
• Receive, process, and receipt payments due to the court
• Attend court and assist by calling cases, taking notes, and handling documents in the courtroom

Working Conditions
Work is performed primarily in an office setting or a courtroom. There will be frequent contact with the public, outside agencies, litigants, and attorneys at the counter, in the courtroom and on the telephone.
Typical Qualifications
Any combination of education, training, and work experience which indicates possession of the knowledge, skills, and abilities listed below will be considered.

What You Must Have

• 
  High school diploma or equivalent.
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work.
• Additional education may substitute for experience.

Nice to Have

• Certificate or degree in a related field.
• Considerable knowledge of court procedures, policies, and records management.
• Experience working with the court\'s electronic case processing system.

What You Will Bring

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned.
• Knowledge of basic math.
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner.
• Ability to effectively support court users who have limited experience with the judicial system.
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment.
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
• Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes.
• Ability to communicate effectively, both orally and in writing.
• Well organized, detail oriented, and analytical.

What You Will Get
The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family\xe2\x80\x99s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Click here to learn more about the benefits we offer, including details on the Public Service Loan Forgiveness program eligibility, employee development, and more.

What You Will Earn
The anticipated starting hourly rate for this position is no less than $18.19 for external hires, with a full future earning potential of $18.19-$30.65 per hour. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits. For more information on total compensation, click here (Download PDF reader).
Supplemental Information
The Sixth Judicial District serves Minnesota\'s Arrowhead Region, including the counties of Carlton, Cook, Lake, and St. Louis counties (Duluth, Hibbing, and Virginia).

Logistics: This is a full-time (1.0 FTE) AFSCME-represented position classified as Court Operations Associate within the Minnesota Judicial Branch job classification system. Work will be performed in Cook County Court Administration, located at 411 West 2nd Street, Grand Marais, MN. Typical hours for this position are 8:00 a.m. - 4:30 p.m., Monday-Friday.

To apply, complete and submit your application at www.mncourts.gov/careers.

This AFSCME-represented position is posted for bidding, internal, and external application simultaneously.

• 
  Internal/bidding deadline: April 14, 2023, at 11:59 p.m.
• External application: Initial review will begin after April 17.
• Position will remain open until filled.

The filling of AFSCME-represented positions is governed by the contract, which requires that represented candidates are considered first and in order of seniority.

AFSCME-represented Court employees applying for this position must have successfully passed their original 6-month probationary period and served 6 months in their current position prior to applying for this position.

For other applicants, the selection process is a resume-based, skill-matching process. If your skills match the required skills for this position, the department may contact you.

All employment offers are contingent upon satisfactory results of our background check processes.

If you have questions about this position, please contact Human Resources at 6thHR@courts.state.mn.us.

Why Work for Us?
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. View our interactive video, "Working for the Minnesota Judicial Branch", for a look into being a Judicial Branch employee.

We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another\xe2\x80\x99s growth.

It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting HR, 6thHR@courts.state.mn.us.

The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.