Job Description

As a Control Manager - Business Management Vice President, you\'ll be responsible for leading and supporting the people agenda and controls across the CCB Control Management team for those that are building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you\'ll lead communication and culture initiatives to ensure CCB Control Management strategic priorities are met.

Role Responsibilities:

• Support the head of CCB Control Management Business Management (CM) in driving strategic analyses/initiatives, and coordinating the people agenda aspects of the CM platform ranging from defining/tracking progress against strategic priorities, site strategy, and business resiliency
• Be a culture leader by defining and owning strategic initiatives which improve culture through collaboration with other culture leaders, creating opportunities to engage with BRGs, and creating a central tool to monitor engagement
• Partner closely with the Communications team to coordinate integrating the latest tools and advancements in internal communications strategy and execution for the department
• Develop CM and people oriented presentations for internal speaking engagements
• Collaborate with a centralized team of business support that covers key CM reporting and programs.
• Drive high priority initiatives within the CCB CM organization while partnering with key stakeholders
• Strong ability to problem solve and examine business initiatives with an eye towards client, firm, advisor, and business impact
• Analyze, synthesize and interpret large amounts of data and information, drawing conclusions and making recommendations for senior management; demonstrate effective story telling from data
• Develop a detailed understanding of current-state processes and procedures, identify weaknesses, gaps, opportunities for improvement and propose innovative business solutions required to increase the efficiency of information flow between different business areas
• Ability to build and foster strong partnerships with cross functional teams (i.e. HR, other LOB / Firmwide CM, Risk, Compliance, and Internal Audit) to support key facets of the CCB control environment
• Proactive in volunteering for CM strategic initiatives outside of daily responsibilities even if working with other managers

Attributes:

• Ability to communicate and execute strategic initiatives to support CCB CM
• Ability to drive a culture of risk awareness and proactive risk identification and assessment
• Ability to execute within a fast-paced and demanding environment while managing multiple projects concurrently
• Proactive, accountable, and detail-oriented work ethic
• Highly organized and comprehensive project management approach
• Agile team player with the ability to work with diverse working styles on projects and coordinate resources effectively
• Strong initiative, energy and confidence completing projects with limited supervision
• Confidence and skill to think strategically, develop solutions, and present recommendations to business leaders
• Ability to quickly analyze business practices to identify risk and develop innovative solutions
• Strong written and verbal communication skills to interface globally with all levels of the organization; poise giving presentations
• Superior judgment and discretion working with both confidential and sensitive information

Qualifications:

• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
• Experience working with data, analytics, and reporting tools, e.g. Tableau etc.
• Broad base of professional and operational knowledge of CCB businesses, including retail branch technology, operations, policy and procedures, risk and controls, etc.
• Excellent strategic vision; understands the direction of the business and industry; can articulate vision to motivate and influence others at all levels
• Innovative thinker able to drive and influence future engagement
• Demonstrated ability to collaborate with other areas of CCB/Firm-wide with focus on People Agenda
• Experience in effectively messaging priorities, initiatives and updates to senior management
• Proven track record of delivering projects, complex product and/or new business initiatives
• Strong communication skills, including ability to influence at all levels, presentations, and 1:1; always with a high attention to detail and excellent follow-through
• Strong proficiency with PowerPoint slide creation, Excel and Word with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendations
• Bachelor\'s degree or equivalent experience required
• The ability to be a dynamic member of a team
• Ability to travel to team sites on an as needed basis

Chase is a leading financial services firm, helping nearly half of America\'s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm\'s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm\'s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

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