Communications Manager Operations/administration

Minneapolis, MN 55487, United States

Job Description

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Description
Hennepin County is seeking a Communications Manager who will manage strategic communication needs for the Operations Line of Business, including internal and external communication, event planning and execution.

In this work, the Communications Manager will drive communication strategy and planning in partnership with departments in Operations, including Facilities Services and Information Technology, and will supervise a team to implement communication plans and tactics. They will coordinate, organize and meet with organizational leaders and other partners in business areas to provide strategic direction and execute content in multiple formats for both internal and external audiences.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.

Location and hours:
This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will typically be Monday through Friday, 8 a.m. - 4:30 p.m. with occasional evenings and/or weekends. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin.

New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.

About the position type:
This position is a full-time, benefit earning position.
This position is internally classified as an Administrative Assistant, Principal.
Click here to view the job classification specification.

In this position, you will:
  • Plan and execute highly visible, complex, large events for the County Board and County Administration, including State of the County Address, Oath of Office, large community events, grand openings, open houses, groundbreakings and dedication ceremonies.
  • Support the county\xe2\x80\x99s broader communication strategies and plans; preparing speeches, presentations, and materials for senior leaders.
  • Provide coaching for presentations; and writing and editing content for publication in all media.
  • Help lead the county\'s internal communication strategy by applying best practices (i.e., usability, plain language, and branding) and providing effective strategic communication and consulting services to county officials, staff, and departments.
  • Serve as a media contact and county spokesperson for Operations-related inquiries, and develop and manage relationships with members of the media covering these areas; respond in crisis situations in collaboration with partners.
Need to have:
  • One of the following:
    • Nine years or more of experience managing and/or facilitating the development and implementation of strategic communications for a broad range of programs, projects, and services.
    • Bachelor\'s degree or higher in business administration, communication, public administration, public affairs, or related field and five years or more of experience managing and/or facilitating the development and implementation of strategic communications for a broad range of programs, projects, and services.
Nice to have:
  • Experience:
    • Working with senior leaders on communication strategy and execution.
    • With event management and execution, including grand openings, open houses, groundbreakings and/or dedication ceremonies.
    • Managing a team.
    • In internal communication strategy and messaging.
  • Demonstrated interpersonal skills that build and maintain relationships with teams, diverse communities, the media and other communication partners.
  • Ability to:
    • Identify communication needs and develop strategies, methods, and tools to engage business partners, both internal and external to the organization.
    • Present information and convey issues and complex information to both technical and non-technical audiences.
    • Work effectively in teams, collaborate with staff, stakeholders and residents.
    • Communicate effectively both in writing and in verbal communication.
    • Manage complex projects with multiple partners on deadline with attention to detail.

About the department:
The Hennepin County Communications Department offers strategic and creative services to help connect county business lines with community members, customers and employees. The department helps define goals, target the right audiences, and communicate and engage using a continuum of tactics that get attention, meet program and project goals, and respond to feedback and needs. Specific work areas include creative services, business services, internal services and public relations.

About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals - that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select Guest).

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Invitations to interview will be based upon an assessment of education and experience.
Final candidates will be required to complete a background check.

If you have any questions, please contact:
Roberta Arpinar
roberta.arpinar@hennepin.us



Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed \xe2\x80\x93 not only at work but as they move through life and its milestones. We offer advantages and opportunities others can\'t \xe2\x80\x93 including:
  • Meaningful work
  • Public service
  • Competitive pay
  • Work-life balance
  • Generous benefits
  • Opportunities to grow
  • Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) .

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Job Detail

  • Job Id
    JD4253693
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Minneapolis, MN 55487, United States
  • Education
    Not mentioned