Job Description

Location: Gulfport, Mississippi, , United States
Job ID: 69770220
Posted: 2023-06-23
Position Title: Chief Nursing Officer
Company Name: Memorial Health System - Gulfport
Sector: Hospital
Job Duration: Indefinite
Min Education: Master\'s Degree
Min Experience: 7-10 Years

The Chief Nursing Officer is accountable directly to the President/CEO for the operation of assigned services as indicated on the organizational chart. The Chief Nursing Officer assumes leadership responsibility for the assessment, planning, implementation and evaluation of clinically effective and efficient systems that assure quality patient care. The Chief Nursing Officer provides assistance, interpretation, guidance, and consultation to leaders and employees on clinical policies, guidelines, programs and practices, ensuring compliance with federal, state, and local regulations. Acts as an advocate for nursing staff, addressing their concerns, fostering a positive work environment, and promoting employee engagement. Serves as the nurse executive.

Essential Duties / Responsibilities

• Provides direction and leadership for nursing service.

• Coordinates development of patient care programs, policies and procedures that describe how patients nursing care needs or patient-populations receiving nursing care are assessed, evaluated and met.
• Coordinates the development and implementation of plans for providing nursing care to those patients requiring nursing care.
• Participates with governing body, management, medical staff, and clinical leaders in the organizations decision-making structures and processes.
• Assures an effective ongoing program to measure, assess, and improve the quality of nursing care delivered to patients.
• Promotes coordinated, interdisciplinary quality patient care.

• Systems/mechanisms established to provide for compliance with all provisions of JCAHO and other pertinent regulatory requirements.
• Promotes the use of systems to capture and manage patient care information through computerization, which promotes continuity of care, compliance with established standards of care and payer guidelines, health services, research and convenience.
• Supports clinical research initiatives, which yield improvements in care.
• Maintains systems to continuously monitor the quality, safety and appropriateness of care and services provided and supports multidisciplinary teams that assess, plan, and implement changes as required to achieve optimal outcomes.
• Maintains an environment supportive of positive customer relations/patient satisfaction.

• Maintains positive communication channels with patients, hospital staff, physicians and general public to enhance the continuum of care.
• Promotes a hospital culture conducive to maintaining excellent physician relationships in order to develop a collaborative practice environment between physicians and staff.
• Complaints handled promptly and courteously and without increased risk to Memorial.
• Monitors patient satisfaction measures and assures mechanisms in place to improve areas of need.
• Works collaboratively with the administrative team to manage the fiscal oversight of allocated resources in order to optimize return on investment in service initiatives.

• Participates in determining operational and capital budget allocation between service components of the organization to ensure desired outcomes.
• Realigns staff and other resources to respond to financial constraints without compromising the overall clinical effectiveness of care provided.
• Uses effective financial databases upon which comparative outcomes can be derived and reported.
• Provide leadership to department management teams to achieve business goals, quality outcomes and customer satisfaction.

• Provides assistance to team members to ensure excellent customer service.
• Successful completion of annual skills and competency requirements.
• Practices within legal, ethical and professional boundaries.

• Maintains expertise in the area.
• Serves as a role model by demonstrating positive team-based behaviors.
• Shows commitment to personal professional growth through the pursuit of advanced knowledge and skills.
• Demonstrates a commitment to diversity, equity and inclusion, promoting a culture of cultural competence and sensitivity within nursing.
• Performance of duties will be in compliance with all laws and regulations governing healthcare organizations.

Qualification and Education Requirements

Education Requirements Required

• Bachelor\'s & Masters Degree in Nursing, Hospital Administration or related field.

Preferred Requirements

• Certificate on Nursing Administration

License or Certification Requirements

• Current MS RN License

Experience Requirements Required/Preferred

• 7 years of experience required

• Hospital clinical nursing experience and progressive nursing/patient care management experience in a healthcare environment.

Core (Career Level) Competencies

Profile: M4 - Provides leadership and direction through Manager III (M3) or Managers (M2) and Director. Heads multiple areas or disciplines with significant institutional span. Typically reports to CEO.

Knowledge: M4 - Broad knowledge and expertise in principles, practices and theories across multiple disciplines in addition to experience in leading a team, project or program.

Complexity: M4 - Leads implementation of policies and procedures to achieve organizational goals; develops operational strategy. Addresses primarily operational challenges that are varied in nature but with some precedent.

Impact: M4 - Impact is on medium- to long-term (3-4 year) goals; translates strategic plans into operational plans and drives execution. Decisions have serious impact on overall success or failure of area of accountability and other stakeholders.

Interaction: M4 - Interacts with senior leaders and others concerning operational strategy and areas of responsibility. Works to influence others to accept new practices, concepts and approaches with multiple levels of stakeholders.

Required Education: M4 - Bachelor\'s degree and Master\'s degree

Required Experience: M4 - Years of relevant experience required: 7. Preferred minimum years of relevant experience: 10

Knowledge

• Possesses knowledge of current leadership, management and quality improvement concepts and demonstrates the ability to participate in developing and implementing organizational strategies to address opportunities to improve the delivery of care to patients.
• Working knowledge of multiple human resource disciplines, including workforce planning, compensation and benefits practices, organizational development, training, diversity and inclusion and performance management
• Knowledge of accreditation requirements affecting healthcare organizations
• Proficiency within Microsoft Office applications, specifically Word and Excel
• Using effective approaches for choosing a course of action or developing appropriate solutions to issues that arise

Skills / Abilities

• Strong strategic planning, analytics and decision-making skills; Strong leadership skills with demonstrated experience building and leading high performing teams
• Excellent communication skills to promote understanding and foster collaboration among employees, medical staff and other stakeholders; Change agent skills to promote necessary adaptation to the ever-changing healthcare environment
• Strong negotiation and presentation skills and ability to interact with all levels of leadership across the organization
• Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
• Must be customer service oriented, projecting professionalism and socio-economic and cultural sensitivity
• Excellent facilitator who is experienced at addressing and resolving conflicts with individuals
• Ability to effectively initiate, lead and implement change
• Solid sense of accountability, high-quality judgement and sound decision-making; ability to assess risk relative to the business
• Motivate, develop, and direct people as they work, identifying the best people for the job
• Effectively envision, develop, and implement new strategies to address competitive, complex business issues

Work Environment

Work is generally performed in a healthcare/office environment. Position may be required to travel to various locations.

Physical Demands

Frequent reaching, sitting, walking, and standing may be required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job.

Section 503 - 41 CFR Part 60-741, and VEVRAA (Part 60-300) - EEO and Reasonable Accommodation Online ATS Statement

Memorial Hospital at Gulfport is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Memorial Hospital at Gulfport will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at 228-865- 3081 or email

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To Apply

Please email resume to Kent Nicaud at kent.nicaud@mhg.com

PI224553562

Memorial Health System - Gulfport