Business Systems Specialist
Decatur, GA 30030, United States
Job Description
******Note: Only Atlanta local candidates******* Responsibilities:
- Provides support and guidance to users to resolve problems related to ERP and related business application functions
- Attains and applies functional knowledge of the ERP Modules, database structure, and point of integration with other applications
- Communicates with users via division ticketing and support systems to identify user issues and determine what steps have already been taken to resolve the issue
- Works on business systems enterprise applications related projects as assigned
- Identifies trends in root causes to help create knowledge-based articles
- Performs other duties as assigned
- High School Diploma or GED required.
- Associate degree or equivalent completed college
- Minimum three (3) years of experience in a technical support capacity required.
- Knowledge of payroll and human resources software
- Effective oral, written, and interpersonal communications skills
- Skilled in analytical thinking and mathematical computations
- Skilled in organization, data collection, record-keeping problem-solving, and time management
- Ability to use relevant computer applications
- Ability to prioritize tasks and manage multiple assignments simultaneously
- Monday to Friday
- Willing to report onsite as directed by the client. Do you accept this requirement?
- Do you have experience working with technical suppport?
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Job Detail
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Job IdJD4269645
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDecatur, GA 30030, United States
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EducationNot mentioned