Job Description

Initial Posting Date: 04/12/2023

Application Deadline: 04/26/2023

Agency: Department of Consumer & Business Services

Salary Range: $5,315 - $8,049

Position Type: Employee

Position Title: Systems Analyst \xe2\x80\x93 Software Application Design, Development and Maintenance (Information Systems Specialist 6)

:

This recruitment will be used to fill five permanent positions and one limited duration position, scheduled to last one year from the date of hire.

Deep expertise in each of the following areas is essential:

• 
  Software application development.
• 
  Troubleshooting, root cause analysis, and debugging within legacy applications.
• 
  Systems analysis and design; including database modeling.
• 
  Software maintenance.
• 
  Business analysis for complex software applications.
• 
  Customer support in information technology.

Our mission...
To protect and serve Oregon\'s consumers and workers while supporting a positive business climate.

The
Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon\'s consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers\' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.

These positions are with the
Information Technology and Research (IT&R) Section of the Central Services Division. IT&R provides a broad range of specialized technical services in the areas of information systems, data analysis/dissemination, and computer/telecommunication services for a large, diverse agency. The staff support the collection, processing, analysis, and dissemination of statewide and regional data about workers\' compensation, accident prevention, insurance, financial institutions, corporate securities, and building codes. The section supports a number of critical systems to meet the regulatory requirements for each program, and to interact with other state and federal agencies.

These positions are represented by the Service Employees International Union (SEIU).

What\xe2\x80\x99s in it for you?

• 
  11 paid holidays a year
• 
  8 hours of vacation per month, eligible to be used after 6 months of service
• 
  8 hours of sick leave per month, eligible to be used as accrued
• 
  24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
• 
  Pension and retirement programs
• 
  A
  competitive benefits package
• 
  Advancement and learning opportunities that will help grow your career with the State of Oregon
• 
  Specialized orientation and onboarding activities for new employees
• 
  Regular training sessions provided by in-house subject matter experts covering topics that are specific to our IT environment
• 
  A department that values diversity, workforce development, and creating opportunities for professional development

These positions are eligible for
remote work on a part-time basis, once the incumbents have gained the proficiency to perform work independently. However, regular, scheduled office hours are also required.

Here\xe2\x80\x99s what you will do:

In the Department of Consumer and Business Services\xe2\x80\x99 (DCBS) Information Technology & Research section, our customers trust us to do the right work and deliver value through a client-focused culture. Your role as systems analyst is essential in achieving this vision. Your expertise will be relied upon to deliver services in the following ways:

• 
  Actively participate as part of a diverse and highly collaborative technical team that serves the Department.
• 
  Provide technical guidance to a small system support team who serves as the primary connection to its business customers for all things related to their systems, data, and technology.
• 
  Provide key information about your customers\xe2\x80\x99 systems, data and business processes, to ensure that technical solutions are efficient and high quality.
• 
  Actively work with your team to provide a variety of Tier 2 technical support that is challenging, fast-paced, and includes support of day-to-day operational tasks and daily interaction with customers to troubleshoot, resolve issues, define work, and answer questions.
• 
  Design and create technical solutions for important system enhancements.
• 
  Plan and facilitate testing, and train customers on new or enhanced software systems.

For a complete listing of the duties and responsibilities of these positions, please review the position description by clicking
here .

Here\xe2\x80\x99s what you need to qualify:

Minimum Qualifications:

• 
  Five (5) years of information systems experience with a combination of all the following; development; IT systems analysis and design; business analysis; and customer or system support;

OR

• 
  An associate\'s degree in Computer Science, Information Technology, or related field, or completion of a two (2) year accredited vocational training program in information technology or related field; AND three (3) years of information systems experience with a combination of all the following; development; IT systems analysis and design; business analysis; and customer or system support;

OR

• 
  A bachelor\'s degree in Information Technology, Computer Science, or related field AND one (1) year of information systems experience with a combination of all the following; development; IT systems analysis and design; business analysis; and customer or system support.

Requested Skills:

• 
  Skilled communicator
• 
  Active listener
• 
  Analytical thinker
• 
  Effective collaborator
• 
  Proficient business advocate

Preference may be given to those who meet the minimum qualifications AND have the most comprehensive areas of experience as listed in Requested Skills section

Application information:

• 
  A cover letter and resume are required for this job posting. Your cover letter must articulate why you believe you have the skills and experience we\xe2\x80\x99re seeking for these positions. Refer to the Minimum Qualifications and Requested Skills sections above. Please attach them in the \xe2\x80\x9cResume / CV\xe2\x80\x9d section of the application.
• 
  Please ensure that you clearly demonstrate in your application materials that you meet the minimum qualifications and requested skills listed above, and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.

• 
  You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.

Additional information:

• 
  Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidates will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.
• 
  These positions are subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidates.
• 
  Eligible veterans who meet the qualifications will be given veterans\' preference. For further information, please see the following website:
  Veterans Resources . NOTE: If claiming veterans\xe2\x80\x99 preference please be sure to check your Workday account for pending tasks or actions under your \xe2\x80\x9cMy Applications\xe2\x80\x9d section.
• 
  We hire preferred workers! For more information, please visit our website:
  Preferred Worker Program .
• 
  The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security\'s I-9 form confirming authorization to work in the United States. DCBS will use
  E-Verify to confirm that you are authorized to work in the United States.

Helpful links and contact information:
Learn more about
DCBS

Understanding the State Application Process

Help and Support webpage
For more information you may contact us by e-mail at
DCBS.Recruiting@dcbs.oregon.gov or by phone at 503-378-3200.

DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our
diversity, equity and inclusion webpage .