Job Description

Business Operations Manager Job Duties:

• Responsible for overseeing daily operations of the Medical Reception team including phone operators and front desk workflows, accounts payable and vendor management in conjunction with the Practice Administrator.
• Practice liaison for the following (in conjunction with the Clinical Operations Manager and Practice Administrator):
  • IT software and equipment maintenance and rollouts.
  • Marketing including the implementation of the mission and strategic vision including the full marketing objective for the Practice.
• Enhances operational effectiveness, emphasizing cost containment without risking important innovation or quality of care.
• Ensures effective implementation of employee policies and practices as communicated by the Skin & Aesthetic MSO and the Practice Administrator.
• Recommends, develops, and implements improvements for Medical Reception, AP, IT infrastructure and Marketing.
• Participates in the selection, training and supervision of Medical Reception, AP, IT and marketing staff at the practice level as applicable.
• Resolves administrative and operational problems relating to Medical Reception, AP, IT, and Marketing. This will also include the maintenance of clinic property, computer systems and installed software applications.
• In conjunction with the Practice Administrator, serves as a liaison between clinic, Skin & Aesthetic MSO, and external agencies and vendors.
• Maintains the strictest confidentiality as it pertains to practice operations, employee and patient information.
• Any other duties as dictated by the Practice Administrator and/or the Skin & Aesthetic MSO.

What We Need:

• Associates degree, Bachelor\xe2\x80\x99s degree, or equivalent work experience, in healthcare management, business administration or accounting and finance.
• Dermatology, Plastics & Vein care experience a plus.
• 1-3 years of healthcare practice experience preferred.
• An established history of progressive responsibility in a management setting.
• Experience with EMRs & practice management systems.
• Effective working knowledge of healthcare financial management, revenue cycle & medical billing and coding a must.
• A high degree of organization, confidentiality, and responsiveness.
• Effective communication and relationship building with patients, vendors, and staff providing excellent customer service to all stakeholders.
• Working knowledge of compliance and regulations in a healthcare landscape.
• Knowledgeable of Medicare, Medicaid, managed care and other third-party payor\'s guidelines.
• General knowledge of accounting practices and procedures.
• Possess a high degree of initiative, judgment, discretion, and decision-making to achieve clinic objectives.
• Skill in planning, organizing, delegating and supervising.
• Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.

About Skin and Aesthetics Skin and Aesthetic Centers is a comprehensive management care organization. Through collaborative partnerships with select Dermatology, Plastic Surgery, and Vein physician groups, we leverage economies of scale, shared resources, and tenured business leadership to drive exponential value. Our affiliated practices operate in some of the top markets in the country, including: NYC, Chicago, Minneapolis, multiple markets in NJ and PA, with our footprint rapidly growing. Become part of an innovative, growing team dedicated to elevating healthcare! Benefits of Joining Skin & Aesthetic Centers

• Generous compensation
• Comprehensive medical plan offerings with S&A contributing 75-80% towards premiums.
• Employer monthly contribution to HSA (for those selecting that plan option)
• Extensive ancillary benefits: dental, vision, voluntary life insurance, hospital indemnity, critical illness, EAP, and more!
• Company-paid life insurance, short- and long-term disability
• Company 401k match