Banking Customer Service Representative/call Center

Little Rock, AR, United States

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Job description:

Answer inbound calls and chat
Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers
Effective Probing and Problem-Solving Skills
Proficient in Microsoft Office Suite
Ability to multitask
Customer service experience desirable

Behavioural & Leadership Competencies

Ability to maintain the confidentiality of customer and company information.
Ability to work independently and seek additional opportunities when able.
Ability to work in a team environment to develop integrity, trust, and respect of co-workers at all levels
Good verbal and written communication skills

Job Type: Full-time Job Type: Full-time Pay: $16.00 - $19.99 per hour Benefits:

Schedule:

Experience:

Work Location: On the road

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