Job Description

Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it\xe2\x80\x99s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary: Ensure quality guest services are provided to all our guests. Responsible for the timely and fiscally responsible operation of the Rock Gym. Position requires knowledge of indoor rock gym operations and related regulatory compliance. Our supervisor will take the lead in the recruiting, hiring and training of personnel.
During seasonal/unanticipated closure of the Rock Gym this position moves to assist the Mountain Operations team with operations as assigned.
Job Specifications:

• Shift & Schedule Availability: Full Time / Year Round
• Outlet: Stowe
• Location: Stowe, VT
• The expected range is $25.00 - $28.00

Job Responsibilities:

• Assist in preparing the annual operating budget for the Rock Gym, including revenue, labor and direct expenses.
• Hire and train staff.
• Scheduling of staff to meet or exceed budget to wage expectations.
• Manage payroll with attention to staff daily electronic timesheets and biweekly system closures.
• Develop and implement activities training and guest service training.
• Support the activity by actively participating as a guide, while performing other job duties as required.
• Fulfill job specific work requirements on a constant and consistent basis.
• Follow all Standard Operating Procedures (SOP\xe2\x80\x99s) and standard protocols to ensure the highest level of safety.
• Enforce all the safety policies to prioritize and ensure guest and staff safety on a constant basis.
• Ensure the highest level of cleanliness and working conditions.
• Provide a safe, fun, learning environment for guests and staff.
• Actively mitigate any hazards that may come up or are seen.
• Lead daily meetings to guide the team in carrying out goals and objectives.
• Implement a high level of personal appearance that is encouraged at our resort.
• Work with other departments (such as the gear zone, lift operations, summer activities) as needed.

Job Qualifications:

• Minimum of two years supervisory experience with proven strong supervisory and coaching skills

• Ability to communicate effectively with guests and co-workers.
• Ability to use, or learn to use, the following equipment: telephone, 2-way radio, computer.
• Proven experience/knowledge in budget preparation and tracking, material requisitioning, recruiting, selecting, training and evaluating required.
• Ability to work with our adaptive climbing groups and programs.
• Ability to work at height.
• Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions.
• Ability to perform heavy work (defined as exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects).
• Visual acuity necessary to prepare and analyze data and figures, for accounting, for transcription, for computer terminal use, for extensive reading, for visual inspection involving small defects and small parts, using measurement devices, and assembly or fabrication of parts at distances close to the eye.
• Ability to work in an environment where there is sufficient noise to cause the employee to shout in order to be heard above the ambient noise level.
• Ability to work in a potentially hazardous environment with exposure to a variety of physical conditions such as proximity to moving mechanical parts and electrical current.

Preferred:

• College degree in business management, recreation or similar field preferred

• Previous Resort experience preferred
• Valid driver\'s license and satisfactory driving record.

The expected pay range is $25.00 - $28.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 493741