Troubleshoot and repair IT equipment within assigned Service Level Agreements Follow and enforce data security practices Follow media destruction process Install, connect, commission, maintain, and decommission IT hardware Maintain documentation and procedures Update IT equipment asset tracking systems Install and…
Assist on Incident and Problem management activities Taking ownership of issues through to resolution on all appropriate requests Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up to…
Role Description This is a contract on site role for a Field Support Technician located in Portland, OR. The Field Support Technician will be responsible for providing technical support, troubleshooting issues, performing computer repairs, and supporting desktop computers. The technician…