Assist on Incident and Problem management activities
Taking ownership of issues through to resolution on all appropriate requests
Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
Move equipment associated with escalated incidents and service requests
Performing asset inventory activities as needed
Recommends and/or performs upgrades on systems to ensure longevity
Works with procurement staff to purchase hardware and software
Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site.
Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests
Job Type: Contract
Pay: $21.00 - $25.00 per hour
Work Location: On the road
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