Overview:
JBT Airport Services is an industry leading, dedicated provider of Maintenance Services to Airlines throughout North America. Our maintenance services cover the full range of service from 24 hour, 7 day per week on-site service and emergency call out, to periodic maintenance of equipment based on technical visits quarterly, semi-annually, and/or annually with supplementary emergency support and call out as needed.


OUR BENEFITS As a member of the JBT team you\xe2\x80\x99ll enjoy a competitive benefits package that includes medical, dental, and vision coverage This position is located at the Salt Lake City International Airport in Salt Lake City, UT Responsibilities:

• Coordinate customer service requirements with onsite maintenance personnel.
• Answer phones and enter work orders into the CMMS system.
• Oversee the scheduling of technicians and the input of all required information into the CMMS.
• Serve as the first contact to customers and vendors.
• Implement work order schedules maximizing usage of technicians and other resources.
• Run operation reports and provide recommendations to improve efficiency/productivity.
• Comply with company safety program and trainings.
• Ability to work productively and cohesively in a diverse and multicultural environment.
• Perform other duties as assigned or needed.

Qualifications:

• High School diploma or GED equivalent
• Valid Driver\xe2\x80\x99s License
• 2 years of related experience in customer service or dispatching
• 2 years of related experience with data entry, scheduling workloads, and processing work orders
• Computer skills with proficiency in Microsoft Word and Excel
• Excellent planning and organizational skills
• Excellent customer service and interpersonal skills
• Ability to be badged to work in secure areas of an airport
• Ability to work Day or Night shift including weekends and holidays

Physical Demands: While performing the duties of a Work Order Coordinator, the employee is regularly required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to handle or fell objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit.
Work Environment: The work environment is similar to airport operation with vehicular traffic. The employee regularly works near moving mechanical parts. The employee is occasionally exposed to outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, cold, and vibration. The noise level in the work environment is usually loud.