Full Time Property Coordinator
Hilo, HI 96720, United States
Job Description
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Status: Non-Exempt Reports to: Director of Operations
Overall Responsibility: The position of Property Coordinator reports directly to the Director of Operations and is responsible for the coordination and supervision of facility, income and housing support services to include monitoring and coordinating with landlords and maintaining housing quality standards for all HOPE project-based and scattered-site housing units to preserve and increase the value and integrity of the properties and to meet the financial objectives of the ownership and management. Using a multi-disciplinary skill set, the Property Coordinator must be able to exercise the following skills:
- Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
- Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
- Sensitivity to confidential matters is required.
- Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
- Ability to relay technical concerns with adequate detail, quickly and accurately.
- Capability to read, write, comprehend, and converse in English.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Strong organizational and time-management skills.
- Ability to cope with and defuse situations involving angry or difficult people.
- Must maintain a valid driver\xe2\x80\x99s license, clean driving record and current auto insurance is required.
- Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
- Required to complete and successfully pass the Fair Housing within the first 30 days of employment.
- Inspect units utilizing HUD\xe2\x80\x99s Housing Quality Standards (HQS)
- Itemize unit inventories prior to move-in
- Establishes schedules and methods for providing facility maintenance services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly.
- Work with accounting, revenue control, leasing, and tax departments, and various other professionals in effectively resolving tenant issues, disputes, and contracts
- Maintaining a work order log and tracking completion of repair request
- Maintain building systems by contracting for repairs and service, in order to competently prepare specifications and obtain at least 3 quotes for large maintenance projects exceeding $500.
- Initiate corrective measures, and prepare reports by collecting, analyzing, and summarizing data
- Provide timely and effective service and accessibility while complying with federal, state, and local regulations
- Ensure that all housing and service data is accurate and current for all program residents by developing, implementing and monitoring a system to maintain accurate, consistent, and coordinated data collection and data entry with the HMIS database;
- Document program participant outcomes, including electronic and hard-file records, ensuring that data is entered accurately, in a timely manner, and in accordance with agency and regulatory standards, and funder requirements;
- Complete all required paperwork for new tenants
- Collect security deposits and monthly rents
- Ensure the premises is ready for new occupants
- Attends in-service and other training as available and appropriate to meet agency standards.
- Understands the applicable State and local Landlord and Tenant code and its application to residents and units and provides information regarding applicable housing laws and regulations where necessary.
- Enforce terms of rental agreements
- Provide internal and external presentations on the program, its intentions and its results;
- Resolve complex community issues involving the program and its residents;
- Knowledge and practice-understanding of mental health issues, trauma-informed care, mental health and addiction assessments, client-centered treatment;
- Communicate effectively with local community and external agencies to provide wrap around services, and foster relationships which enable needed resources to be accessed;
- Attend assigned community and other stakeholder meetings and advocate for client and program needs, including organizing or participating in case conferences as appropriate;
- Maintains and develops relationships with housing providers.
- Actively participate in staff meetings and trainings;
- Perform regular site visits, monitoring all on-going maintenance/construction projects performed by external contractors, including current required insurance certificates
- Manage daily property requirements and maintain long-range capital improvements planning through regular inspections of property for damage, contractor effectiveness, and areas of improvement
- Maintains building systems by contracting for maintenance services and supervising repairs.
- Maintains property rentals enforcing leases, and maintaining and securing premises.
- Manage and plan property operating budgets, controlling property income and expenses, and complete required reports including weekly, monthly, quarterly leasing, variance, and capital reporting
- Attend board meetings and present routine reports, including activity reports, variance reports, property inspections, roof inspections, and lighting report Enforces occupancy policies and procedures by confronting violators.
- Assume responsibility for the operations of the property
- Inspect buildings and grounds to ensure safety and cleanliness, and alerts facilities manager to items that need to be repaired.
- Coordinates special projects as identified by Chief Executive Officer and Director of Operations.
- Other duties as assigned
- Orient new tenants to the property
- Investigate and resolve resident complaints and concerns in a timely and efficient manner
- Enforce occupancy policies and procedures
- Maintain timely communications with residents and tenants
- Monitor and complete maintenance and repairs timeously and cost-effectively
- Ensure security of premises and maintain security devices
- Organize incoming and outgoing inspections and prepare inspection reports
- Implement preventative maintenance programs
- Oversee capital improvement projects
- Negotiate and manage contracts with outside vendors
- Legal requirements and risks to perform this type of work, including the relevant legislation that impacts decision-making in particular situations;
- Rental housing and requirements of tenants and landlords bylaw;
- Homelessness, especially chronic homelessness;
- Dependency on substances;
- Aboriginal culture and impacts on cultural identity;
- Economic poverty;
- Income support services;
- Child welfare;
- Health care, mental health care, and addiction services;
- Harm reduction;
- Trauma and abuse;
- Domestic and intimate partner violence (victim and perpetrators);
- Life changes and ageing;
- Fetal alcohol spectrum disorders;
- Brain injuries;
- Privacy and confidentiality;
- Self-care;
- Corrections and criminal justice.
- High school diploma, GED, or equivalent
- Bachelor\xe2\x80\x99s degree or equivalent experience preferred
- 1-3 years\xe2\x80\x99 management experience a plus
- Solid knowledge of office software such as Microsoft Outlook, Excel, and Word and internet
- Current driver\xe2\x80\x99s license and traffic abstract.
- Personal vehicle with current safety check, registration and minimum no-fault insurance coverage.
- Availability to work occasional evening and weekend shifts
- Excellent written and oral communication skills.
- Conflict management skills.
- Demonstration of personal and financial integrity in the workplace.
- Ability to take direction, work independently with minimal oversight, and to work within a team.
- Climb and/or walk up and down stairs and/or walkways.
- Sit for periods of up to 30 minutes at a time.
- Walk and/or standing for up to 30 minutes at a time.
- Lift, carry, pull and/or push items up to 30 pounds at a time and for short distances. Such motions may include reasonable bending, stooping, reaching and twisting.
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Job Detail
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Job IdJD4264696
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHilo, HI 96720, United States
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EducationNot mentioned