Job Description

Job Overview

Join our dynamic veterinary team as a Veterinary Receptionist, where your enthusiasm and organizational skills will be the first point of contact for pet owners and their beloved animals. In this vital role, you will create a welcoming environment, manage appointments, handle administrative tasks, and support the veterinary staff with essential client communication. Your positive attitude and attention to detail will ensure smooth daily operations and exceptional client experiences. This paid position offers an exciting opportunity to be part of a passionate animal care community dedicated to improving the health and happiness of pets.

Duties

Greet clients warmly and efficiently manage check-in and check-out procedures for appointments Schedule, confirm, and modify veterinary appointments using practice management software Collect payments, process medical billing, and handle insurance claims with accuracy and professionalism Maintain detailed client records, update pet information, and ensure confidentiality at all times Assist clients with questions regarding pet care, vaccination schedules, and treatment plans Coordinate communication between clients and veterinary staff regarding test results or follow-up care Manage incoming calls, emails, and inquiries promptly while providing clear information about services offered Support the veterinary team by handling administrative tasks such as filing, data entry, and supply inventory management Facilitate smooth clinic operations by assisting with kennel duties when necessary or supporting animal handling tasks under supervision

Experience

Previous experience in veterinary reception or customer service roles is highly preferred Familiarity with veterinary terminology, medical billing practices, and laboratory procedures enhances your effectiveness in this role Knowledge of animal handling techniques including dog training, animal restraint, and basic animal husbandry is advantageous Experience with laboratory processes such as sample collection or aseptic techniques is a plus Hands-on experience with medical collections, pet care routines, and veterinary critical care support is desirable Ability to handle animals safely during kennel or restraint activities; knowledge of animal anatomy and catheterization procedures is beneficial Strong communication skills combined with a compassionate approach to pet owners foster trust and loyalty
This vibrant role invites energetic individuals passionate about animal welfare to contribute their skills in a supportive environment. If you thrive in busy settings where your organizational talents make a real difference in pets' lives, we want to hear from you!

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 20 - 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Uniform allowance Vision insurance
Work Location: In person