Job Description

Job Overview

We are seeking a compassionate and organized Veterinary Receptionist to join our team. The ideal candidate will be the first point of contact for pet owners, providing exceptional customer service while managing administrative tasks in a fast-paced veterinary environment. This role requires a love for animals, strong communication skills, and the ability to multitask effectively.

Responsibilities

Greet clients and their pets warmly upon arrival and provide assistance as needed. Schedule appointments and manage the veterinary clinic's calendar efficiently. Answer phone calls and respond to inquiries regarding services, appointments, and pet care. Maintain accurate patient records and ensure all documentation is up to date. Process payments and handle medical collections with professionalism. Assist veterinarians and technicians with patient intake. Maintain a clean and organized reception area to create a welcoming environment for clients and their pets. Collaborate with team members to ensure smooth clinic operations.

Requirements

Previous experience in a veterinary or animal care setting is preferred. Past experience with Cornerstone preferred. Strong organizational skills with attention to detail in managing records and appointments. Excellent communication skills, both verbal and written, to interact effectively with clients and team members. Familiarity with animal handling techniques, including restraint and care practices a plus. Knowledge of laboratory procedures or medical collection processes is a plus. Ability to work in a fast-paced environment while maintaining a calm demeanor during busy periods. A passion for animal welfare and commitment to providing high-quality care to pets.

Shift

Looking to fill the following shift:

Monday through Thursday 9:00 AM - 6:15 PM

Benefits

Offering $17 per hour depending on experience/credentials. PTO and employee discount on products/services provided. Health insurance benefit and 401K provided.

We have a lot of fun here at Bench! If you're interested in joining our family, please apply! We'd love to meet you!

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 32 - 34 per week

Benefits:

401(k) matching Continuing education credits Employee discount Health insurance Paid time off Uniform allowance
Work Location: In person