Job Description

Ada Hospital for Animals - Ada, MI

Are you passionate about animals and people? Do you enjoy working in a supportive, team-oriented environment? Ada Hospital for Animals is seeking a

part-time to

full-time Veterinary Receptionist

to join our small, dedicated, and compassionate team.

We pride ourselves on providing high-quality, compassionate care to pets while fostering a welcoming and positive atmosphere for clients and staff alike. At our hospital, every team member plays an important role in supporting one another--we truly work together as one cohesive team.

What You'll Do

Greet clients and pets with warmth and professionalism Answer phones, emails, and texts promptly and courteously Schedule routine, sick, and surgical appointments Assist with medical record management and data entry Process payments, billing, and end-of-day paperwork Review discharge instructions with clients Organize paperwork for daily appointments and surgeries Manage appointment reminders, lab results, postcards, and sympathy cards Maintain a clean and organized reception area

What We're Looking For

Passion for animals and excellent customer service skills Strong communication and interpersonal skills Ability to multitask in a busy environment while maintaining accuracy and attention to detail Prior receptionist or veterinary office experience preferred (multi-line phones, scheduling, clerical tasks) Team-oriented mindset with a positive attitude Must be able to lift up to 40 lbs and perform basic physical tasks (standing, bending, reaching, etc.)

Schedule & Compensation

Hours:

3.0 - 3.5 days per week (30 - 36 hours per week), Monday through Friday (open availability required)

Pay:

Starting at $15.00/hour, with higher rates based on experience

Why Join Us?

Be part of a collaborative, supportive team that values each member equally Work in a practice that combines medical excellence with compassion and heart Contribute to serving the community while making a difference for pets and their families
If you're ready to join a veterinary team that truly cares--for patients, clients, and each other--we'd love to hear from you!

Apply today to become part of the Ada Hospital for Animals family.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

401(k) matching Employee discount Flexible schedule Health insurance Paid time off
Experience:

Receptionist: 1 year (Preferred) Customer service: 1 year (Preferred) Veterinary: 1 year (Preferred)
Shift availability:

Day Shift (Required)
Work Location: In person