Job Description

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Description

All Animal Hospital

is a well-established and growing

5 doctor General Practice veterinary hospital

located in

Tupelo, MS

. We provide a wide range of veterinary services including preventive care, diagnostics, surgery, and boarding. As we continue to expand and renovate our facility, we are looking for an experienced and motivated

Veterinary Practice Manager

to support our team and oversee hospital operations during this exciting stage of growth.


This position is ideal for a candidate with strong veterinary management experience who is passionate about leadership, operations, and creating a positive environment for clients, patients, and staff. If you're an experienced practice manager ready to take the next step in your veterinary career, we want to hear from you.




The Veterinary Practice Manager is responsible for

day-to-day hospital operations

,

team leadership

,

client experience

, and

financial performance

. This role requires a strong understanding of

veterinary clinic workflow

, customer service, and staff management. You will partner closely with hospital ownership and medical leadership to support operational efficiency, team development, and hospital growth.###

Key Responsibilities

Veterinary Team Leadership & Staff Management

Lead, supervise, and support veterinarians, technicians, receptionists, and support staff. Create staff schedules that ensure proper coverage across all hospital departments. Promote a positive, collaborative, and client-focused work environment. Conduct performance reviews and lead training, coaching, and professional development initiatives. Organize staff meetings, CE opportunities, and communication updates.

Veterinary Hospital Operations

Oversee daily operations including workflow, patient flow, inventory, and facility maintenance. Maintain compliance with OSHA, DEA, and all veterinary regulatory standards. Support hospital renovation and expansion projects, ensuring minimal disruption to operations. Implement systems to improve efficiency, patient care, and staff satisfaction.

Client Service & Communication

Ensure delivery of exceptional client service across all touchpoints. Address client concerns and support effective communication between clients and medical staff. Oversee billing, payment processing, client accounts, and financial accuracy.

Financial Oversight & Business Management

Manage hospital financial performance, revenue, expenses, and profitability. Review and analyze P&L statements and key performance indicators (KPIs). Assist with budgeting, forecasting, and cost-management strategies. Partner with Medical Director to increase operational efficiency and revenue growth.

Marketing & Community Outreach

Assist with marketing initiatives including social media, community events, and local partnerships. Build and maintain relationships with local businesses, rescue groups, and community organizations.


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Skills, Knowledge & Expertise to be Successful

Required:

2+ years of experience in veterinary practice management or veterinary clinic operations. Strong

working knowledge of veterinary medicine

, including an understanding of common procedures, treatments, and client communication. Prior experience managing a veterinary team, including leading staff, overseeing scheduling, and fostering a positive work culture. Familiarity with

veterinary software

(e.g., AVImark, Cornerstone, or equivalent), and proficiency with office software (e.g., Microsoft Office Suite). Excellent communication, problem-solving, and organizational skills. Proven ability to manage finances, budgets, and track key performance indicators (KPIs). Understanding of veterinary hospital operations, including inventory management, patient care flow, and regulatory compliance.

Preferred:

Certified Veterinary Practice Manager (CVPM)

or equivalent certification preferred. Experience in

hospital expansion or renovation

projects.

Experience with boarding operations

is a plus. Strong background in

customer service

and

client retention

strategies.


###

Why Join All Animal Hospital?

Exciting Growth Opportunities

: Be part of our expanding team and help shape the future of All Animal Hospital as we undergo renovations and enhance our services to meet the needs of our growing community.

Competitive Salary

: Enjoy a salary range of $55,000 - $60,000 per year, based on experience.

Relocation Support

: Not local? Not a problem! Willing to assist with relocation for the right candidate!

Benefits Package

:

Health, Vision, and Dental Insurance

to keep you and your family covered.

401(k) Plan

with employer match to help you plan for your future.

Paid Time Off (PTO)

to take the time you need to recharge and maintain work-life balance.

Continuing Education (CE) Allowance

to support your professional growth and development.

Veterinary Discounts

for services and products to keep your pets healthy at a lower cost.

Room for Growth

: As part of the

Innovetive Petcare

network, you'll have opportunities for career advancement within a dynamic, expanding organization.

Supportive Work Environment

: Work with a compassionate and experienced team of veterinary professionals, fostering a culture of collaboration and excellence.


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About All Animal Hospital

All Animal Hospital in Tupelo, Mississippi, is a full-service small animal veterinary practice. We are a collaborative practice that has over 60 years of combined veterinary practice experience and a passion for practicing small animal medicine and surgery.

Our services for dogs and cats include wellness care, cardiology, dental care, dermatology, end-of-life care, health certifications, hospitalization, internal medicine, microchipping, pain management, and surgery. We have digital x-rays, ultrasound, and ECG/EKG equipment. We pride ourselves on the quality of medicine that we practice. We believe in bringing world-class veterinary medicine to our community.




All Animal Hospital is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.

Equal Opportunity Employer Policy

All Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.