Summary

Description

Responsible for tactical management activities of technical workflow throughout the department (i.e., infrastructure deployments, decommissions, audits, maintenance, break/fix, etc.) at a cross functional level. Coordinates technical teams to ensure an efficient, logical flow of all inter-related work. Provides key department-wide reporting statistics, and explanation to management regarding historical tactical trends along with data-based recommendations for tactical adjustments required to keep the workflow efficient at the team level.

What You\xe2\x80\x99ll Do:

• Coordinates technical teams for work coming into the area.
• Monitors teamwork assignments.
• Ensures the tactical assessment and completion all cross functional work is as efficient, timely and cost effective as possible for assigned teams and work types.
• Identifies the activities required to define business goals by meeting with
• Team Leads and Staff of technical teams to obtain details and understanding of processes/objectives.
• Assists with the development of flowcharts/outlines for process improvement and definitions of assigned work types.
• Performs ongoing tracking of assigned work types and teams and facilitates communication to ensure work tasks and major milestones are achieved.
• Identifies and analyzes gaps between flowchart/outline items and the desired state.
• Makes recommendations to improve productivity, cost effectiveness, and timeliness.
• Prepares complex and customized reports for management or staff as it relates to the flow and status of assigned work types through the department with a focus on work involving multiple teams.
• Identifies the impacts of adjustments that effect the master schedule, budget, productivity etc, of the work efforts, and communicates with area senior personnel and management on these items.

To Qualify for this Position, You Will Need:

• Bachelor\'s degree in computer science, Information Technology, or other job-related degree. OR
• 4 years of job-related work experience OR
• 2 years of job-related experience plus an Associate\'s degree in computer science, Information Technology, or other job-related degree.

Required Experience:

• 5 years of job-related experience in a similarly complex technical organization.

What We Can Do For You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match
• Subsidized health plans and free vision coverage
• Life insurance
• Paid annual leave \xe2\x80\x94 the longer you work here, the more you earn
• Nine paid holidays
• On-site cafeterias and fitness centers in major locations
• Wellness programs and a healthy lifestyle premium discount
• Tuition assistance
• Service recognition

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.