Job Description

_Support Engineer

_What will you do?

We are searching for an outstanding support engineer to join us in our journey to provide the best possible support for our customers. The team\xe2\x80\x99s mission is to protect sensitive assets using an access control layer (authentication & authorization), cryptography, and secure communication while practicing the highest security standards. Responsibilities:

• Working on 3rd line technical support cases that are routed to R&D teams
• After hours critical cases (OnCall)

_Who are we looking for?

Requirements:

• Working in Technical Support (2nd or 3rd level)
• Software Engineer with 2 or more years of experience in C#
• Experience in monitoring, maintaining, troubleshooting computer systems and networks problems
• Strong knowledge of Microsoft Windows operating system
• Microsoft IIS Administration and Troubleshooting Experience
• Experience working with Linux or Unix Operating System
• Active directory knowledge
• Team player, self motivated, eager to learn and push changes
• Strong problem-solving skills
• Excellent communication skills and a passion for providing world-class service

Nice to have:

• Experience in supporting development (R&D) teams
• Powershell Experience for Implementation, Troubleshooting and Automation
• Linux Shell(bash,sh,etc.) Experience for Implementation, Troubleshooting and Automation
• Experience with vSphere provisioning, ESXi, Datastores
• Experience with vSphere API -querying, deleting

_Why is it worth it?

What can we offer:

• Flexible forms of employment and working hours (CoE or B2B)
• An interesting, challenging job in the dynamically developing Capital Group company;
• Work on innovative projects using modern technologies;
• Direct impact on shaping the image of the Capital Group\xe2\x80\x99s companies on the market;
• Possibility to develop competences in a wide range;
• Attractive salary;
• Stability of employment and a friendly work atmosphere;
• Cool benefits, among others integration meetings, internal company competitions, fruit Tuesdays, sweet Thursdays and much more;