Support Engineer
Job Description
Publication Date:
Apr 18, 2023
Ref. No:
477598
Location:
Irving, TX, US, 75063
The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people\xe2\x80\x99s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
Technical Helpdesk Analyst may perform one or more of the following:
Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution
Applies understanding and knowledge of information systems products and services to assist users Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems
Coordinates referrals to appropriate technical, professional, or service personnel
Receives and prioritizes issues and forwards using appropriate escalation procedures
All other duties as assigned.
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
Nearest Major Market: Irving
Nearest Secondary Market: Dallas
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Job Detail
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Job IdJD4269168
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIrving, TX 75063, United States
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EducationNot mentioned