Job Description

About the Role:

We are seeking a hands-on developer to design, build, and extend a web-based chatbot embedded within a public-facing website. This role focuses on continuing the evolution of the existing chatbot solution through new features, improved user experience, and expanded integrations.


The developer will contribute to design decisions, implement new conversational workflows, and collaborate closely with both technical team members and the client. The role includes direct client interaction, including working sessions, demos, and progress briefings.


This role offers excellent compensation, career growth potential, and a total rewards package that includes PTO, paid holidays and corporate events, continuing education reimbursements, 401K, an Employee Stock Purchase Plan (ESPP) through Tetra Tech, and more!

Responsibilities:

Design, build, and extend a React-based chatbot UI embedded in a public-facing website Continue development of an existing chatbot by adding new features, workflows, and UI improvements Improve chat user experience, including conversation flow, accessibility, responsiveness, and error handling Implement enhancements based on evolving requirements and user feedback Design and implement intents, slots, and dialog flows Extend conversational capabilities through backend integrations, APIs, and data sources Support behaviors such as contextual follow-ups, clarification prompts, and fallback handling Clearly communicate technical status, design decisions, and implementation considerations Help translate client needs into actionable development tasks and solution enhancements Test, debug, and refine chatbot behavior across development and production environments Address defects and performance issues as part of ongoing solution evolution Contribute to technical documentation and knowledge transfer materials

Required Qualifications:

8+ years of professional software development experience, with a strong focus on building and extending production applications. Demonstrated experience working across the full software development lifecycle, from design and implementation through testing and deployment. Strong experience with React and modern JavaScript including component-based development Hands-on experience with AWS services including Lambda, CloudWatch, API Gateway. Experience integrating web applications with Amazon Lex or similar conversational platforms Experience working with REST APIs and backend integrations Familiarity with cloud-native application development concepts Experience using Git for source control and collaborative development Experience using Jira (or similar tools) for task tracking, sprint planning, and issue management Ability to work within an existing codebase and iteratively extend functionality Strong communication skills and comfort working directly with clients

Desired Qualifications:

Experience building or extending LLM-based agents Familiarity with Amazon Bedrock and commercially available foundation models Understanding of hybrid conversational approaches (traditional chatbot + LLM) Experience with chatbot analytics, logging, or monitoring

About Us:

EGlobalTech (EGT), a wholly owned subsidiary of Tetra Tech, provides the public sector with innovative solutions, leveraging cutting-edge tools and methodologies to meet the Government's most pressing business needs. At the core of our business philosophy, technology opportunities are tightly woven with business goals to guide true transformations. EGT integrates cyber, technology, and business expertise to cross-pollinate, educate, and enhance awareness to better prepare for our customer's challenges.



EGT's innovative advantage is the horizontal R&D services of EGT Labs focused on high-value, repeatable solutions in Artificial Intelligence (AI), Robotic Process Automation (RPA), DevSecOps, and cloud transformation to solve customer challenges and they surface and advance program mission.



EGT's cooperative community of experts makes our solutions adaptive, forward thinking, and teams able to provide end-to-end results. Our highly motivated employees thrive in a culture that encourages out-of-the-box thinking, collaboration, and an environment where you can excel. For more information, please visit our website at www.eglobaltech.com

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. https://www.eglobaltech.com/careers

Equal Employment Opportunity:

As a condition of employment with EGlobalTech, any successful job applicant will be required to successfully complete a background investigation, which may also include a pre-employment drug screen and/or a credit check for positions in some areas of our business. EGlobalTech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability. EGlobalTech participates in the E-Verify program. EEO is the law.