Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs for vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Communicate wtih our customers and technician; ensuring the customer\xe2\x80\x99s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer\'s payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Verify manufacturer warranty for qualifying vehicle repairs.
Keeping customer informedon status on their vehicles.
Qualifications:
Previous Service Advisor experience, preferred.
A team player who is focused on providing extraordinary customer service.
Basic mechanical understanding of an automobile.
Valid Drivers License.
Benefits:
Medical, Dental and Vision Plans
Paid Holidays & PTO
401(k) Retirement Plan
Employee Discounts
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